Job Description:
At National Church Residences, we believe every senior should lead a vibrant, healthy, and independent life. Since 1961, our mission has been to provide quality housing that meets the diverse and evolving needs of seniors.
With over 340 communities across 25 states, we are the nation’s largest not-for-profit provider of affordable senior housing and the leading employer of service coordinators. In addition to residential senior communities, we offer home and community-based services and permanent supportive housing for formerly homeless and disabled individuals.
Division: Corporate – Information Technology
Reports to: VP Information Technology
Supervises: Workday Finance and HRIS Teams
PURPOSE
As Director, Workday Solutions you are responsible for the strategic leadership, governance, and day-to-day management of National Church Residences’ Workday platform across Human Capital Management (HCM), Financial Management, and Adaptive Planning.
You will serve as the primary technology owner for Workday, setting the platform roadmap, driving system optimization, and leading a cross-functional team supporting Finance and HR business processes. The Director partners with senior stakeholders across Finance, HR, and IT to translate business priorities into scalable, secure, and compliant Workday solutions that maximize the organization’s return on investment.
ESSENTIAL FUNCTIONS
Serve as the primary technology owner for National Church Residences’ Workday platform (HCM, Financial Management, and Adaptive Planning) setting strategic direction, product roadmap, and bi-annual release planning across modules
Lead, mentor, and develop a team of Workday HRIS and Finance professionals; oversee hiring, training, coaching, performance management, and career development for direct reports
Direct the configuration, optimization, and ongoing support of Workday HCM (Core, Compensation, Benefits, Recruiting, Talent, Time Tracking) and Financial Management/Adaptive Planning modules to align with evolving business requirements
Collaborate with cross-functional stakeholders across Finance, HR, IT, and business units to gather requirements, prioritize enhancements, and translate business priorities into scalable technical solutions
Own Workday and Adaptive Planning business process configuration, workflow rules, and tenant configuration; ensure alignment with data privacy, HIPAA, and organizational compliance standards
Manage Workday release cycles and change management, including testing, stakeholder sign-off, and communication plans for new functionality and upgrades
Maintain data mapping, integration oversight, and reporting/data visualization strategy between Workday and other internal and external systems (e.g. M-Files, Microsoft Fabric, Power BI)
Act as the primary liaison with Workday and third-party partners/consultants, driving vendor relationship management, contract discussions, and evaluation of new functionality against the platform roadmap
Lead support for Finance’s Adaptive budgeting cycles (Parent and Healthcare), including sheet builds, dashboards, and reporting to meet critical budget deadlines
Establish and maintain governance frameworks, documentation, and standard operating procedures consistent with N^^’s Application Management Framework
Provide regular reporting to IT leadership on platform health, project status, risks, and roadmap progress
Resolve Workday system issues, engaging external consultants as needed; investigate root causes and implement appropriate solutions in partnership with end-users
EXPECTATIONS
Demonstrates and maintains a positive, professional manner; manages time efficiently and effectively; provides leadership as a role model to promote a team approach; collaborates and participates in policy creation and appropriate problem-solving methods.
Adheres to all policies, procedures, terms, and conditions set forth in the National Church Residences Employee Information Guide, Code of Conduct,…