Job Description:
Title: LPN – Advanced Practice
Division: Senior Services
Status: Non-Exempt
Reports to: Vice President of Operations, Primary Care
Revision date: January 2025
Supervises: n/a
PURPOSE
According to prescribed policies and procedures of the organization including all applicable federal, state and accreditation regulations and under the general supervision of the VP Of Operations, Primary Care, the LPN – Advanced Practice is responsible for coordinating care, providing patient education, and managing administrative tasks through remote support for nursing facilities, patients, and caregivers.
ESSENTIAL FUNCTIONS
Communicate with nursing facilities to coordinate patient care plans and address clinical inquiries.
Provide telephonic support to patients and families, answering questions, educating on care needs, and Addressing concerns.
Act as a liaison between healthcare providers, nursing facilities, and patients.
Review and update patient care plans in collaboration with nursing facilities and providers.
Monitor patient progress and follow up to ensure continuity of care.
Assist with arranging referrals, home healthcare, or specialized services as needed.
Maintain accurate and detailed patient records in the electronic health record (EHR) system.
Document all telephonic interactions, care plans, and follow-up actions per organizational policies.
Educate patients and caregivers on medication management, treatment plans, and preventative care measures.
Provide guidance on chronic condition management and self-care practices.
Assist with scheduling appointments, follow-ups, and coordinating transitions of care.
Complete pre-authorizations and communicate with insurance providers regarding coverage or care plans.
Monitor compliance with regulatory and organizational standards.
Identify and address potential barriers to care, escalating issues as necessary.
Troubleshoot concerns raised by facilities or patients and provide timely resolutions
Participates in on-call rotation.
EXPECTATIONS
Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem solving methods.
Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
With respect to Resident Rights, ensures all care is provided with respect and dignity for the residents/clients, their families and the staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
Completes all annual education requirements timely, including but not limited to Compliance, Privacy, Security and HIPAA training and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
Performs other duties as assigned.
JOB SPECIFICATION SHEET – LPN – Advanced Practice
Education: Degree in nursing field as a licensed practical nurse.
Experience: Minimum of 2 years clinical nursing experience in long-term care, case management, outpatient settings, or similar environment. Telehealth or remote nursing experience preferred.
Travel: Rare 0-24%
Mental: Must have excellent communication, comprehension, and interpersonal skills. Must have the ability to speak, read, write and understand English, as well as the ability to make self-understood.
Skills: Must have strong working computer skills with basic professional computer software…