Job Description:
Remote – Candidates must reside in Ohio, Indiana, or Pennsylvania
Are you an experienced property management leader who thrives on developing teams, improving property performance, and making a measurable impact across a portfolio?
National Church Residences is seeking a Regional Portfolio Leader to provide strategic leadership and operational oversight for assigned properties. This role partners with on-site teams and Central Office leadership to drive occupancy, financial performance, compliance, resident satisfaction, and overall property success.
This is an excellent opportunity for a seasoned property management professional who enjoys working independently, coaching leaders, solving complex problems, and helping teams achieve results.
What You'll Do
Lead & Develop Teams
Hire, train, coach, develop, evaluate, and supervise Regional Portfolio Leaders and other assigned team members.
Provide leadership and guidance to on-site property management teams.
Approve new hires, status changes, and terminations for on-site personnel.
Build strong relationships with Regional Portfolio Leaders, Central Office partners, and property teams.
Serve as a resource and role model for effective leadership and problem-solving.
Drive Property Performance
Monitor property performance, occupancy, marketing activity, and resident relations.
Review property operations and recommend strategies to improve performance.
Review and audit administrative, accounting, and maintenance operations for compliance with company standards.
Monitor Net Operating Income and recommend strategies to ensure properties meet or exceed budget expectations.
Review and approve expenditures within established budget guidelines.
Evaluate and negotiate contracts as appropriate.
Financial & Operational Leadership
Lead and coordinate the preparation of annual operating and capital budgets.
Monitor budget performance and prepare quarterly portfolio performance summaries.
Review rent schedules and make recommendations based on property performance.
Establish and improve property management forms, reports, manuals, and operating procedures.
Identify opportunities to improve processes, efficiency, and overall property operations.
Compliance & Quality
Ensure properties meet applicable Fair Housing, waiting list, qualification, certification, and regulatory requirements.
Support strong performance in MOR, REAC, Yardi, occupancy, and tenant file compliance.
Ensure properties are maintained to established interior and exterior standards.
Help resolve resident relations issues and operational concerns.
Ensure required reports and documentation are completed accurately and on time.
Training & Communication
Develop and deliver property management training programs.
Conduct meetings and facilitate communication between property teams and Central Office.
Establish effective communication systems to keep teams aligned on priorities, transactions, and activities.
Build strong internal and external relationships through professional, timely, and effective communication.
What Success Looks Like
In this role, you'll help ensure that:
Properties meet or exceed budgeted Net Operating Income goals .
Properties maintain strong occupancy and financial performance .
Properties meet or exceed company standards for MOR, REAC, and Yardi performance .
Properties maintain compliance with Fair Housing and applicable regulatory requirements .
Resident and tenant files are accurate, organized, and compliant.
Properties are well maintained and operationally successful.
Teams are engaged, developed, and equipped to perform at their best.
Communication between property teams and Central Office is consistent and effective.
What We're Looking For
Education
Bachelor's degree or equivalent combination of education and experience.
Experience
Approximately 5 years of supervisory experience in apartment/property management , including at least 2 years of on-site property management experience .
Strong…