If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
We are seeking a Territory Director, Personal and Commercial Lines in the Kansas City, KS/MO area or immediately surrounding areas.
Qualified candidates will have P&C commercial and personal lines experience.
Job Description Summary
Do you enjoy leading teams, building strong agency and distribution-partner relationships, using market and portfolio insights to uncover opportunities, and developing strategies that deliver profitable growth? If you thrive in an environment where you can develop talent, strengthen distribution partnerships, improve portfolio performance, and position Nationwide as a provider of choice, we’d like to hear from you!
As a Territory Director - Personal and Small Commercial Lines, you will lead profitable growth and business performance across an assigned span of territories, geographies, and distribution partners. Through direct and indirect leadership, you will translate enterprise and regional strategies into actionable business plans, develop talent, strengthen agency relationships, and ensure the assigned business delivers against growth, profitability, new business, retention, service, and operational objectives.
The specific product mix may vary by region and individual assignment and may include Personal Lines, Small Commercial, or both. The size of the geographic span, number and type of distribution partners, team structure, direct-report population, and coverage responsibilities may vary based on business need, market opportunity, organizational design, and the applicable coverage model.
Job Description
Key Responsibilities
Establish and communicate the strategic direction, operating priorities, and performance expectations for the assigned span of control.
Translate enterprise and regional objectives into integrated territory and distribution strategies, financial and operational goals, budgets, timelines, and measurable actions.
Understand the strategic and operational goals of the assigned territory and distribution partners; translate those goals into practical growth, profitability, service, and relationship strategies while influencing and aligning partners across P&C business units to advance a coordinated, market-based strategy and deliver a unified customer and distributor experience.
Use data, analytics, portfolio results, market intelligence, competitor activity, distribution-channel information, regulatory and demographic trends, and local-market knowledge to identify opportunities, risks, and required actions.
Set clear expectations for territory leaders and other team members related to agency management, appointments, transfers, contract types, portfolio management, profitability, business planning, and execution quality.
Lead, coach, motivate, and develop territory managers, sales associates, and other assigned team members; build sales acumen, executive presence, engagement, accountability, and leadership capability.
Create a culture that supports performance, collaboration, innovation, continuous improvement, and openness to change; recognize progress and address performance gaps promptly and fairly.
Build and maintain strong relationships with strategically important agencies, distribution partners, and internal stakeholders; participate in agency reviews and business-planning discussions as appropriate.
Analyzes quality and quantity of risks underwritten and prepares reports.
May review agency books of business as well as profit/growth results and trends to…