What We Can Achieve Together:
The Associate Director of Philanthropy Operations provides strategic leadership for philanthropy operations, portfolio management, fundraising analytics, financial coordination, and operational planning. This position oversees systems, processes, reporting, staff, and resources that enable philanthropy teams to achieve fundraising goals, strengthen donor engagement strategies, and support organizational priorities. The Associate Director serves as a key partner to philanthropy leadership, finance staff, and frontline fundraisers to ensure effective management of fundraising operations, data integrity, prospect management, revenue tracking, and organizational performance.
The Associate Director of Philanthropy Operations leads the planning, implementation, and continuous improvement of systems, processes, and practices that support fundraising effectiveness and donor engagement. The position oversees philanthropy operations functions, including prospect and portfolio management, reporting and analytics, gift administration coordination, stewardship support, and operational planning.
The Associate Director serves as a strategic partner to philanthropy leadership by developing and implementing operational plans, establishing performance metrics, managing budgets, monitoring fundraising outcomes, and identifying opportunities to improve efficiency and effectiveness. The role provides leadership for portfolio and prospect management processes, including donor strategy sessions, portfolio reviews, pipeline development, and discovery efforts designed to advance fundraising goals.
This position supports organizational decision-making through analysis of fundraising performance, development of reports and dashboards, and tracking of key performance indicators. The Associate Director also collaborates closely with Finance to support budgeting, revenue forecasting, expenditure monitoring, and resource allocation. The role supervises staff, supports professional development, leads operational change initiatives, and fosters collaboration across departments and regions.
The Associate Director will work towards meeting the strategic priorities of the program by developing and coordinating plans and related tactics and overseeing day-to-day tasks. They will manage guidelines and analyze information to achieve results, improve workflow, and solve problems. They reinforce consistency in the organization's policies and procedures, and provide support related to their relevant field(s). They will provide advice, recommendations, and broad training related to the functional area and maintain expert knowledge of the systems and resources utilized by the team; applies knowledge to managing organization support and planning communications related to the resources. They will manage documentation, initiate complex processes, and serve as key team member for the enhancement of systems and tools used by the team.
The Associate Director works in close cooperation with any or all of the following: Conservancy staff, donors, Trustees, vendors, public agencies, financial institutions, and legal and accounting professionals. They will lead diverse activities, analyze situations, evaluate alternatives, project outcomes, and implement solutions to improve effectiveness. The work environment may involve infrequent exposure to disagreeable elements and minor physical exertion and/or strain
This role is specifically aligned to supporting our Pennsylvania/Delaware Business Unit. Some interaction and support will be aligned to teams outside of Pennsylvania and Delaware, across our Philanthropy networks broadly at TNC.
We’re Looking for You:
Are you looking for work you can believe in? At The Nature Conservancy, you'll join a team dedicated to advancing conservation outcomes through meaningful, mission-driven work.
We're seeking an experienced leader who excels at building high-performing teams and strengthening the systems, processes,…