About NAVER U.Hub
NAVER U.Hub is the U.S. subsidiary of NAVER, a global internet technology company based in Los Angeles with offices in Seattle and Redwood City. Our teams across NAVER Search US, BAND, ThingsBook, and NAVER Ventures collaborate to advance AI, social media, and investment initiatives that build smarter and more connected experiences for global users.
About the Role
NAVER U.Hub Inc. is hiring a part-time Business Operations Assistant for BAND, a group communication platform used by school districts, teams, and communities across the U.S. You'll support three areas: school compliance, customer service, and administrative support for our Marketing & Content tea. This is a part-time role contract position focused on day-to-day operational support, requiring strong organization skills, attention to detail, and clear communication.
What You'll Do
School Compliance — Primary focus
Log, route, and track district data privacy agreements (DPAs), security questionnaires, and compliance inquiries
Prepare organized review packages for Legal and managers, who handle negotiation and signatures
Maintain and update our compliance response library
Help onboard school administrators to the BAND School Portal
Create and update compliance-related content, including help center articles, safe-usage email campaigns, and school-facing guides
Customer Service & Community Moderation : Review app store feedback and respond using approved guidelines
Handle questions about BAND for Kids accounts and parental consent
Monitor group leader communities and flag issues
Compile a regular digest of user issues for the Product and Support teams
Marketing & Content Team Admin Support : Track team requests, timelines, and deliverables
Keep CRM records and project trackers up to date
Coordinate conference logistics (shipping, materials, scheduling)
Provide general administrative support to the team
Required Qualifications High school diploma or equivalent; relevant administrative or operations experience is a plus
Proficiency in written and spoken Korean
Highly organized; comfortable managing multiple trackers and deadlines
Professional, composed communication with adults by email, video, and occasionally in person
Self-directed and reliable in a part-time, hybrid setting
Available 20 hours/week, with occasional in-office attendance (up to twice per month) as needed
Preferred Qualifications Fluency in written and spoken English
Exposure to compliance, legal operations, contracts, procurement, or policy work
Customer-facing or community management experience
Familiarity with K-12 schools or educational technology
Experience with CRM or project management tools (e.g., HubSpot, Asana, Notion)
Other Job type: Part-time, Contract (6 month)
Work schedule: Available 20 hours/week
Pay: $25/hr
Must be able to work in California