Agency
Adult Correction
Division
COO - Community Supervision
Job Classification Title
Administrative Associate II (S)
Position Number
60075295
Grade
NC02
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
This position is assigned to the Judicial District 22 Office in Davidson County. Position provides clerical and administrative support to Chief Probation/Parole Officers and Probation/Parole Officers consisting of one or more units and the Judicial District Office when requested for operational needs at the district level.
This position is a front line for offender interaction in an office setting. Must be able to acknowledge offenders and other visitors and alert appropriate Probation/Parole Officer of offender arrival.
- Monitor offender waiting areas and answer basic inquiries from offenders and direct to the appropriate personnel.
- Answer incoming phone calls and disseminate information to the appropriate person.
- Act upon directives and requests from staff to aid in orderly operation of the unit and the facility.
This position will be responsible for certain records and reports.
- Enter and retrieve information in the OPUS system when needed.
- Type and edit reports, forms, orders, and other documents to include but not limited to judgments, expense vouchers, inventory orders, work tickets for computers, correspondence to offenders, correspondence to community partners, and others.
- Record and transcribe minutes of meetings.
- Maintain and monitor staff monthly work schedules and calendars.
- Conduct location equipment and supply inventory and order supplies upon notification from the district office.
- Assist staff with updating and maintaining fact sheets.
- Analyze, reconcile, and compile monthly reports with specified time frames to include but not limited to unit statistical reports, mileage reports, stamp logs, BEACON error reports, mileage logs, phone bills, copy machine reports.
- Organize and maintain all pertinent information for the location and the unit to include but not limited to employee schedules, employee contact sheets, fact sheets, closed files, inventory for the location.
- Compose and respond to email correspondence on a daily basis.
This position is also be responsible for clerical duties such as file documents both electronically and hard-copy and process incoming and outgoing mail through US Postal Service and Courier.
This position description is not all-inclusive and supervisor may delegate and assign other duties to position as needed.
Knowledge Skills and Abilities/Management Preferences
Salary Grade Range: $31,200 - $51,249
Knowledge, Skills, and Abilities Recommended in this Position
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/Management Preferences are not required. Applicants who possess the following skills are preferred:
Attention to Detail : Thoroughness in accomplishing a task with concern for all the areas involved, no matter how small.
Communication : Ability to convey information clearly and concisely to groups or individuals either verbally or in writing to ensure they understand the information and the message. Ability to listen and
Respond appropriately to…