Agency
Dept of Health and Human Services
Division
Mental Health
Job Classification Title
Human Services Program Consultant III (NS)
Position Number
60043351
Grade
NC16
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
The Data Quality Specialist will support key initiatives within the Intellectual and Developmental Disabilities (I/DD), Traumatic Brain Injury (TBI), and Olmstead sections, including programs such as Inclusion Connects and Inclusion Works. This role combines data analysis, visualization, and reporting with meaningful collaboration across divisions and stakeholder groups. The position plays an important part in generating actionable insights that guide program strategy, improve services, and support the Division's commitment to community inclusion and quality outcomes.
The IDD, TBI, & Olmstead section within DMHDDSUS is a team of dedicated and passionate professionals who value transparency, collaboration, and innovation across services and programs. We listen closely to our stakeholders and use good data to develop and improve those services and programs to support people with disabilities to live the life they choose.
Key Responsibilities:
• Support program staff and stakeholders to collect, understand, and use data effectively
• Coordinate and support data collection across divisions and stakeholder groups
• Thorough data cleaning and analysis
• Develop reports for stakeholders with accurate and accessible data-driven narratives
• Manage and update project-specific PowerBI dashboards
• Support continuous quality improvement initiatives
Knowledge Skills and Abilities/Management Preferences
Salary Range: $57,983 - $101,470
Recruitment Range: $57,983 - $65,520
Repost- Reapply REQUIRED
Repost - Previous Applicants Must Reapply To Be Considered For This Vacancy
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.
Proficiency in PowerBI and Microsoft Excel, including XLOOKUP and VLOOKUP
Demonstrated experience in data visualization, data analysis, and developing data-focused reports
Strong organizational skills and attention to detail
Ability to manage multiple priorities and competing deadlines
Excellent written and verbal communication skills
This position is funded in part through federal funds.
This position will close at 11:59 p.m. the night before the end date.
About the NC Division of Mental Health (DMH):
The North Carolina Department of Mental Health provides quality support to achieve self-determination for individuals with intellectual and/or developmental disabilities and quality services to promote treatment and recovery for individuals with mental illness and substance use disorders.
Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit website for State Benefits
Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with…