Agency
Dept of Health and Human Services
Division
SEC OFFICE - INFO TECH
Job Classification Title
Systems Administrator II (NS)
Position Number
60041687
Grade
DT09
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
The North Carolina Department of Health and Human Services (DHHS), in collaboration with our partners, protects the health and safety of all North Carolinians and provides essential human services. DHHS Information Technology (IT) Division provides enterprise information technology leadership and solutions to the department and their partners so that they can leverage technology, resulting ultimately in delivery of consistent, cost effective, reliable, accessible, and secure services. DHHS IT Division works with business divisions to help ensure the availability and integrity of automated information systems to meet their business goals.
If you are looking for a rewarding IT support career, consider the Systems Administrator II opportunity supporting the Division of Public Health in Raleigh, NC. The Division of Public Health promotes disease prevention, health services and health promotion programs that protect communities from communicable diseases, epidemics and contaminated food and water.
This position frequently works independently with a high level of understanding of concepts related to servers, LAN/WAN, and desktop to design, provision, install/configure, document, and maintain architecture(s) for stable technologies that adhere to all required security standards and accommodate the high-availability and disaster recovery requirements of the supported business units.
This position should have considerable knowledge of both Windows and Unix/Linux application, web, and database servers, TCP/IP, network security, Layer 2/3 switching and routing, load balancing, and LAN\WLAN management in a mixed virtualized and physical server environment. Person should also demonstrate hands on Enterprise Active Directory administration skills, experience with multi-node Windows Failover Clusters including Storage Area Network appliances, and data backup applications. This position requires the skills needed to consult with both business stakeholders and other IT support personnel to troubleshoot and resolve technical problems, and also with senior decision makers on issues and requests from users that require custom solutions and/or on an on-going basis to develop long range strategies. Excellent verbal and written communication skills a must.
Knowledge Skills and Abilities/Management Preferences
Salary Grade Range: $8 1,504.00 - $ 122,256.00
Recruitment Range: $ 81,504.00 - $ 100,539.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
Thorough knowledge in support of server concepts, components, architecture, protocols, transport systems, and communications hardware and software.
Strong ability to oversee projects of medium to high complexity through implementation.
Strong ability to analyze and design server systems using the application of electronic and communications principles, communications protocols and server topologies.
Strong ability to review and interpret various system logs and reports to troubleshoot and formulate solutions to server operational issues.
Ability to evaluate and recommend vendor equipment.
Management Preferences
Experience…