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We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together.
About Us
nCino KYC Africa is on a mission to make money laundering impossible. We are a team of curious, committed and passionate individuals who love building extraordinary things while being the best partners our clients will ever have. Our Software as a Service platform and compliance service offerings are used by a range of accountable institutions globally, from attorney groups and asset managers to foreign exchange firms and financial advisors, and we are still growing! We dream big, are unreasonably ambitious and pride ourselves on humble confidence. As a team we are helpful, transparent, authentic, have fun and always give that little bit extra in the pursuit of excellence. Our collaborative environment enables smart, self-driven team players to be themselves and bring their best!
The Validations team is a central function within the company, so you’ll work alongside the Onboarding, Account Management and Support teams. Reporting to the Validations Team Lead, you’ll analyse customer documentation accurately and timeously. As a Validator, you’ll complete and validate customer documentation submitted by various financial institutions. This includes following logical chronological steps, completing qualitative checks, capturing document information and comparing the final set of information.
Essential Job Functions
Accurately review, capture and validate customer documentation submitted by clients or third-party institutions.
Ensure all required information is correctly extracted and entered into relevant systems or databases.
Conduct qualitative and quantitative checks to assess document authenticity, completeness and compliance with regulatory standards.
Identify discrepancies, errors or incomplete information and take appropriate corrective action, including escalation where necessary.
Maintain up-to-date knowledge of document types, regulatory requirements and validation processes.
Liaise with your team leads and internal teams to resolve documentation queries or discrepancies.
Provide timely and professional feedback to relevant parties to support process efficiency and customer satisfaction.
Adhere to strict confidentiality protocols and ensure data security when handling sensitive customer information.
Consistently meet accuracy, quality and turnaround time targets in line with operational service levels.
Contribute to process improvement initiatives by identifying inefficiencies or risks within document validation processes.
Support team members by sharing knowledge and best practices, and providing assistance when required.
Maintain detailed and accurate records of all validation activities for audit and compliance purposes.
Minimum Requirements
Educational Requirements:
Matric (Grade 12) and a tertiary qualification (Bachelor’s Degree or Advanced Diploma)
A post-matric qualification in Business, Administration, Compliance or a related field is advantageous
6 months – 2 years’ work experience in data, administration, finance or compliance, or equivalent experienc
Technical Skills:
Proven experience in document verification, validation or data capturing
Strong attention to detail, with the ability to identify errors, inconsistencies and fraudulent documentation
Familiarity with various document types (IDs, proof of address, bank statements, payslips, etc.)
Basic understanding of regulatory and compliance requirements (FICA, AML, KYC, etc.)
Ability to work with document management systems, validation tools, dashboards and reporting systems
Behavioural and Soft Skills:
High level of accuracy and efficiency when managing high volumes and tight deadlines
Strong organisational and time management skills
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a high-volume…