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ESSENTIAL FUNCTIONS
• Youth Counselors must be passionate about working with children and embrace the
Norwegian Mission.
• As a member of the Cruise Staff, the youth counselors are responsible for
implementing any of the scheduled social, entertainment, sporting, recreational,
theatrical, and craft programs/activities for Norwegian Guests aged 2 – 17 years old
while ensuring that each activity takes place safely and promptly as scheduled.
• Youth Counselors must be comfortable speaking on a microphone and be an effective
Host/Hostess with the ability to engage large groups of people of a variety of ages in
a public venue.
• Youth Counselors must be comfortable with dressing up in costume and performing
character roles.
• Youth Counselors must be comfortable speaking with parents/adults regarding
general ship information as well as Youth Program policies and guidelines.
• Youth Counselor should have organizational/administrative skills and be attentive to
detail when involved with reporting youth program operations and safety.
• It is the responsibility of the youth counselor to be accessible to and approachable
with guests, both young and old. He/She must be a patient listener and offer
hospitality service to the guests even when the situation falls outside of the Youth
Programs.
• The youth counselor assists with maintenance of storage, inventory and ordering of
all equipment, supplies, gifts and prizes, which are specifically utilized in the
programs.
• Each youth counselor must have the ability to work as a team member in
cooperation with other cruise staff members, as well as with all other shipboard
departments.
• Performs other related duties as assigned or as directed. The omission of specific
duties does not preclude the supervisor from assigning duties that are logically
related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SEMS,
and carry out the policies and procedures appropriate for his/her position.
DIMENSIONS
• Must be able to provide quality service for a large passenger vessel that can include
from over 5,000 guests including over 1,500 children in high season.
• Must be able to speak publicly and conduct games, events and other activities for a
variety of age groups, from small children, to teens.
NATURE AND SCOPE
• Youth counselors report to the Youth Program Supervisor directly and to the
Assistant Cruise Director and Cruise Director, indirectly.
• Responsible for the supervision and control of all youth/teen guests in all
entertainment-related activities.
• The incumbent must be able to work in a multi-cultural environment; also, must be
able to adjust to changes in schedules, assignments and deadlines.
QUALIFICATIONS, EDUCATION AND ATTRIBUTES
QUALIFICATIONS
• Minimum of two years’ experience in a combination of programming and
implementing youth recreation, youth sports, and/or childhood education for ages 2-
17 required.
• Minimum one year experience in programming and implementing theatrical/drama
related activities is required.
• One year experience with special needs programming strongly preferred.
• Intermediate verbal and writing skills in at least one other language such as German,
Spanish, French or Italian is preferred.
• Intermediate to Advanced level English verbal and writing skills, including the proper
use of English grammar is required.
• Intermediate to Advanced skills in typing and computer software skills (Microsoft
Word, Excel, Outlook) is required.
• One year experience communicating via microphone, using/programming DJ and
light/sound equipment is preferred.
• Unique hobbies are a plus: to include but are not limited to: Juggling, Theater,
Gymnastics, Sports, Dance, Singing.
EDUCATION
• Bachelors Degree or foreign equivalent…