It's fun to work in a company where people truly believe in what they are doing!
Neogen is seeking an experienced Corporate Travel Coordinator to support global business travel across the organization.
This role will coordinate domestic and international corporate travel, support employees with Concur Travel and Concur Expense, manage complex travel logistics, and partner with vendors to help ensure efficient, cost-effective, and consistent travel experiences.
The Corporate Travel Coordinator will work closely with employees, leaders, supervisors, travel vendors, hotels, airlines, and other external partners to support individual and group travel for conferences, trade shows, meetings, and other business needs. The successful candidate will be highly organized, collaborative, service-oriented, and comfortable managing confidential information and multiple travel priorities across a global organization.
Essential Duties and Responsibilities
In this role, you will make an impact by:
Coordinating domestic and international corporate travel, including airfare, lodging, ground transportation, and related travel needs
Supporting employees with travel arrangements for trade shows, conferences, meetings, customer visits, and other business activities
Coordinating group travel and complex itineraries for multiple employees or teams
Serving as a support resource for employees experiencing issues with Concur Travel or Concur Expense
Troubleshooting Concur-related questions and helping employees navigate travel booking, expense reporting, and related processes
Developing and delivering training, guidance, and job aids for employees on the effective use of Concur Travel and Concur Expense
Providing individual and group training and support related to travel booking, expense reporting, travel policies, and system best practices
Identifying recurring employee questions or system issues and developing training materials or process documentation to improve employee knowledge and system adoption
Using Sabre to support corporate travel activities
Partnering with employees and supervisors to coordinate travel plans, schedules, and business requirements
Working with travel vendors, hotels, airlines, and transportation providers to resolve issues and support traveler needs
Negotiating rates, terms, contracts, and service agreements with hotels, airlines, travel vendors, and other suppliers
Supporting vendor selection and relationship management to improve service, cost, and traveler experience
Monitoring travel reservations and assisting with changes, cancellations, disruptions, and urgent travel needs
Maintaining accurate traveler information, itineraries, confirmations, and related documentation
Supporting international travel requirements, including coordination of passports, visas, and other travel documentation as appropriate
Ensuring travel arrangements align with Neogen travel policies, processes, and cost expectations
Supporting administration and continuous improvement of Neogen’s corporate travel and expense program
Identifying opportunities to improve travel processes, traveler experience, vendor performance, and cost management
Maintaining strict confidentiality when handling employee, leadership, travel, financial, and business information
Collaborating with Finance, Procurement, Human Resources, Administrative teams, supervisors, and business leaders across the organization
Supporting travel reporting, reconciliation, and other administrative activities as needed
Assisting with special projects and other corporate travel responsibilities as assigned
Basic Qualifications
High school diploma or equivalent
5+ years of experience in corporate travel coordination, corporate travel management, or a closely related business travel function
Experience using Concur Travel
Experience using Concur Expense
Experience using Sabre
Experience providing employee support or help desk-style assistance for travel or expense systems
Experience…