We provide meaningful careers that connect people with purpose.
We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.
Netcare invites you to be part of our journey.
To enhance operational efficiencies, client liaison and retention, service delivery and quality patient management within the Organisation.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Administrative Duties
Complete all the company and legal documentation essential in the completion of your duty, and ensure that copies of such documentation are handed to the Operations Manager for filing (action)
Ensure hospital records are completed in accordance with their internal requirements whenever a patient is delivered to them via the casualty/emergency unit
Complete E - Patient Report Forms accurately for every patient treated Complete any and all paperwork required for overtime worked and leave required
Perform any other reasonable duties as requested by Operational Manager
Quality Improvement
Quality assurance to maintain work standards, integrity of data reporting
Respond to any emergency if requested and administer Advanced Life Support treatment to any patient requiring as per the HPCSA protocols and regulations
Log all calls with the Netcare 911 Call Centre and obtain a Case Number for every call attended
Ensure the cleanliness of the station on a daily basis
Ensure proper and adequate stock control and replacement immediately after a call if possible
Attend CME training to maintain CPD compliance
Submit to involvement in community projects if required
Required to have the necessary knowledge and display adequate levels of competence in the treatment of patients as per your training and qualification, and familiarize yourself with any changes to the treatment protocols as prescribed by the
HPCSA
Required to adhere to all company policies and procedures applicable to your job, failing which disciplinary action may be instituted against you
Vehicle and Equipment
Ensure the effective control of equipment in the Department as per set guidelines
Ensure a detailed check of the vehicle and equipment assigned to you before commencement of your shift on Geopal, and to report such discrepancies to your Operations Manager
Ensure the cleanliness of all vehicles and equipment on a daily basis and a thorough cleaning session once a week.
Maintain all equipment in satisfactory working conditions in accordance with manufacturers’ details
Ensure sufficient care is taken to prevent loss of equipment and report all losses/stolen ’to management.
Ensure that all rechargeable equipment is kept serviceable
Maintain rechargeable batteries.
Update contents check lists accordingly
Ensure accurate record keeping for all drugs used and, in your possession,
Health and Safety
10 Compliance with Compensation for Occupational Injuries & Diseases Act requirements
Ensure compliance with Compensation for Occupational Injuries & Diseases Act requirements and report all injuries sustained on duty immediately to the Operations Manager, Call Centre.
Ensure that all public areas in the Netcare 911 premises are kept neat and tidy at all times.
Act in the manner conducive to basic safety regulations whilst on duty
Ensure safe and considerate driving techniques at all times whilst in control of the company vehicle
Ensure that the scene of an incident is safe to approach and if not, make such a scene safe according to the regulations in your specific level of emergency care training
Ensure reporting of any unusual occurrence of company importance, whilst on duty, to the Operations Manager immediately.
Wear the appropriate protective gear on each scene as necessary
Ensure proper and adequate stock control and replacement immediately after a call if possible
Patient Care
Required to respond to all emergency calls within one minute and all non- emergency calls within three minutes, unless you inform the…