- Pay
- $151–206k
- Where
- Boston South MA · US DC Home Office · US MD Home Office · US PA Home Office · US CT Home Office · US ME Home Office · US NY Home Office · US NH Home Office · US RI Home Office · US VT Home Office
- Level
- Mid
Who We Are:
Neurocrine Biosciences is a leading biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering, developing and commercializing life-changing treatments for patients with under-addressed neurological, psychiatric, endocrine and immunological disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, hyperphagia in Prader-Willi syndrome, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For more than three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com , and follow the company on LinkedIn , X , Facebook and YouTube . ( *in collaboration with AbbVie )
About the Role:
The Regional Patient Access Manager (RPAM) is responsible for: 1) Provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. 2) communicating with the Specialty Pharmacy (SP), and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S. Work cross-functionally and collaboratively with field sales, network pharmacy, market access, commercial analytics and operations. Work closely with Payer Marketing, creating material useful in building customers’ awareness of critical coverage requirements. In addition, the RPAM will be a key operational professional ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback. The RPAM will continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency. _
Your Contributions (include, but are not limited to):
Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process
Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacy, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers
Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers
Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution
Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues
Identifies and communicates payer issues with National Account Directors (NAD) team
Communicates regularly to management the opportunities and challenges related to patient access issues
Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings
Works to ensure a…