Position Summary
Alert Disaster Restoration is seeking an experienced, results-driven Vice President of Business Development to lead business development and revenue growth initiatives throughout Central California. The Vice President of Business Development is responsible for developing strategic relationships, expanding the company's market presence, generating new revenue opportunities, and promoting Alert Disaster Restoration's restoration and reconstruction services. This position serves as a key representative of the company within the community, industry organizations, referral partner networks, and customer relationships. The position works closely with the Chief Operating Officer and other members of the leadership and operations teams to develop business opportunities, strengthen referral partnerships, support customer retention, and achieve the company's long-term growth objectives.
Essential Duties and Responsibilities
Business Development & Revenue Growth
• Develop and execute business development strategies aligned with company growth objectives and revenue goals.
• Generate new business opportunities through networking, prospecting, referrals, relationship development, community involvement, and other business development activities.
• Identify, pursue, and secure opportunities with insurance professionals, property managers, commercial clients, municipalities, contractors, community organizations, and other referral partners. • Develop and maintain a strong sales pipeline within the company's service area.
• Meet or exceed established sales, revenue, and business development goals.
• Identify opportunities to expand existing client and referral partner relationships.
• Collaborate with leadership and operations teams to maximize business opportunities and support successful project outcomes.
• Respond promptly to prospective customer inquiries and business opportunities, including emergency loss situations, to support customer acquisition and revenue growth. Client & Referral Partner Relationship Management
• Build, maintain, and strengthen professional relationships with clients, referral partners, community organizations, and industry stakeholders.
• Serve as a primary point of contact for prospective and existing customers throughout the business development and sales process.
• Provide exceptional customer service through timely communication, responsiveness, professionalism, and follow-through.
• Maintain regular communication with key referral partners and customers to strengthen relationships and identify new opportunities.
• Promote the company's reputation through professional, ethical, knowledgeable, and service-oriented interactions.
• Partner with operations and leadership teams to proactively address client concerns, resolve escalated issues, strengthen customer relationships, and support long-term client retention.
• Conduct on-site consultations with residential and commercial customers to assess needs, present appropriate solutions, and secure restoration and reconstruction opportunities.
• Maintain a strong understanding of customer needs, market conditions, competitive activity, and industry trends. Estimating, Proposals & Contract Management
• Prepare, review, present, and negotiate estimates, proposals, service agreements, and contracts within company guidelines.
• Analyze project scope, pricing, and anticipated profitability to support accurate and competitive recommendations.
• Coordinate with estimating, operations, and leadership personnel as necessary to ensure proposed work is accurately scoped and commercially viable.
• Ensure business development documentation, proposals, contracts, and related records are complete, accurate, timely, and maintained according to company standards.
• Follow established company procedures regarding pricing, contracting, approvals, and customer commitments.
Marketing, Networking & Community Engagement
• Represent Alert Disaster Restoration at networking…