When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Delivery Lead IT - SAP Order to Cash
Location(s)
São Paulo
Job Description
The Delivery Lead IT provides leadership for those involved in the development, design and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms. Responsibilities include, but are not limited to, analysis, selection and modification of enterprise systems, application software, installation of network hardware/software and database management. Provides direction for the effort required to protect the company’s data, tools and information systems. Ensures infrastructure architecture standards maximize efficiency and support platform compatibility. Usually requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Typically focused on internal IT service delivery for employees, but may have an external client focus if involved with company-hosted, web-enabled, or outsourced solutions delivery.
Key Responsibilities:
Changes, enhancements and projects
Engage with business and IT stakeholders to gather, analyze, and document business requirements for Order to cash process.
Prepare functional specifications for custom developments (RICEFW) and coordinate with ABAP/technical teams.
Configure and support SAP SD processes including order-to-cash, pricing, billing, shipping, and logistics execution.
Collaborate with cross-functional teams on system integration, data migration, and interface design development,
Prepare test scenarios, scripts, and support SIT/UAT cycles.
Drive system testing (SIT, UAT), defect management, and support data migration & cutover activities.
Provide go-live support and hypercare, ensuring smooth transition to business operations.
continuous service improvement for SD modules and integrations.
Lead lifecycle management for SD solutions—upgrades, patches, archiving strategies, and audit readiness.
Business Relationship Management
Act as strategic IT partner to Global Sales, Customer Service, Logistics, and Commercial Operations to understand business needs and drive IT enablement.
Collaborate closely with Salesforce, ServiceMax, and MDM teams to ensure integrated quote-to-cash and order-to-cash processes.
Facilitate workshops and business reviews to gather new requirements, support capability mapping, and prioritize change initiatives.
Enable dynamic sales execution through system-supported pricing, discounting, shipping, and invoice processing functionalities.
Innovation, Automation & Transformation
Identify opportunities for automation in areas like order processing, delivery scheduling, returns, pricing adjustments, and credit management.
Standardize and harmonize global SD processes across business units and geographies using SAP ECC capabilities and adjacent systems.
Enable integration with Salesforce, ServiceMax, and logistics platforms through middleware (Boomi) to ensure seamless data flow.
Champion reporting and analytics capabilities to improve order visibility, fulfillment cycle times, and sales performance tracking.
Vendor & Partner Management
Manage vendor relationships for SAP SD-related support, enhancements, and delivery across AMS and project partners.
Govern external…