When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job Title
Site Services Manager
Location(s)
AZ (Gaithersburg) - Customer Site MD
Job Description
The Site Services Manager leads site-wide support functions—administrative, analytical, procurement, and project management—to ensure efficient, cost-effective, high-quality service delivery. As the primary onsite leader for supplier oversight, purchasing, spend management, and vendor performance supporting laboratory and site operations, this role drives operational excellence, cost-effective procurement of consumables and supplies, and compliance with customer and company requirements.
Job Responsibilities:
Leadership & Team Management
Lead, mentor, and develop a cross-functional team (Coordinator Assistants, Administrative Assistant, Data Analyst, Project Manager, Procurement Specialist); set clear goals and foster a collaborative, high-performing environment
Support employee development through coaching, training, and succession planning
Provide functional leadership over site purchasing, supplier coordination, vendor performance, and spend management
Operational Excellence & Project Management
Oversee daily site services operations; identify and implement process improvements and streamlined workflows
Partner cross-functionally to support site needs and business priorities
Oversee site-level projects to ensure on-time, in-scope, on-budget delivery; collaborate with the Project Manager to prioritize initiatives and manage resources
Use data and metrics to evaluate project outcomes and inform decision-making
Procurement & Cost Management
Drive procurement strategy and cost savings initiatives—vendor negotiations, contract optimization, spend analysis—while ensuring compliance with company policy
Manage purchasing for laboratory operations, facility services, consumables, office supplies, and other operational support; ensure timely procurement of critical materials and services
Monitor budgets and spending trends; report on financial performance and identify cost avoidance, standardization, and efficiency opportunities
Partner with customer stakeholders and approved suppliers to obtain quotes and evaluate options for best-value purchasing decisions
Place, approve, track, and manage purchases for operational supplies, lab consumables, services, equipment, and facilities-related expenditures
Data & Reporting
Leverage data analytics to identify trends and support strategic decisions; ensure accurate reporting and visibility into KPIs
Partner with the Data Analyst to enhance reporting tools and dashboards
Sustainability (Preferred)
Support sustainability initiatives—waste reduction, resource optimization—that improve environmental impact while maintaining cost efficiency
Additional Responsibilities
Serve as the Subject Matter Expert (SME) for cross-functional site services; partner with customer safety representatives to maintain laboratory safety and compliance
Participate in floor/building oversight meetings and maintain regular stakeholder communication to proactively address and resolve issues
Partner with the Site Lead on talent development, workforce planning, and overall business performance
Identify opportunities for service expansion and business growth in collaboration with internal and customer stakeholders
Lead hiring activities (interviewing, selection, onboarding) and manage employee performance and disciplinary matters in line with company policy
Develop, implement, and maintain SOPs, work…