Job Description:
Role Summary
The Quality Manager leads the quality management system and manufacturing quality for Nextpower’s eBOS operations in San Jose. The primary focus of this role is manufacturing quality across Nextpower’s eBOS operations in San Jose. The Quality Manager works directly with Operations and Engineering to prevent defects on the production floor and ensure incoming materials, in-process work, testing, final inspection, and product release meet defined requirements. The role leads containment, nonconformance, and corrective action, while maintaining the site Quality Management System (QMS) and audit readiness. Close partnership with Supplier Quality, New Product Introduction (NPI), and Supply Chain supports production readiness and timely resolution of product or process issues that affect manufacturing quality.
Key Responsibilities
Manufacturing Quality and Production Support
· Provide hands-on quality leadership on the production floor; partner with supervisors, operators, and Manufacturing Engineering to resolve issues at the point of occurrence and reinforce standard work.
· Define acceptance criteria and effective controls for incoming materials, in-process operations, final inspection, testing, product release, and traceability.
· Develop and maintain process FMEAs, control plans, inspection methods, and test requirements with process owners; verify that controls match the current process and are understood at the workstation.
· Lead containment and disposition of nonconforming material or product. Ensure holds, rework, deviations, and release decisions follow approved requirements and prevent unintended use or shipment.
· Ensure inspection and test methods, equipment, and records produce reliable results, including appropriate calibration, validation, and measurement-system controls.
· Lead response to customer complaints, product escapes, and internal quality events—from containment through root-cause analysis, corrective action, communication, and effectiveness checks. Use 5-Why, 8D, and data analysis as appropriate, and apply lessons to controls and training.
Supplier Quality, NPI, and Supply Chain Partnerships
· Coordinate with Supplier Quality when supplier-related product or process issues affect manufacturing quality; provide production evidence, support containment and supplier corrective action, and confirm that incoming controls address the issue.
· Coordinate with Supply Chain when supplier or incoming-material product or process issues affect manufacturing quality; assess production impact and align containment, material disposition, and recovery actions.
· Engage early with NPI, Engineering, Operations, and Project Management to translate product and customer requirements into process risk reviews, validation plans, inspection and test controls, and documented production-readiness criteria.
· Support PPAP, APQP, first-article inspection, process validation, and customer approvals when required. Coordinate the NPI-to-production handoff of approved documents, quality controls, training, and open quality actions.
Quality System and Compliance
· Maintain and improve the site QMS to support consistent manufacturing controls and meet applicable ISO 9001, customer, regulatory, and certification requirements.
· Keep controlled quality documents current, approved, accessible, and aligned with production, including procedures, work instructions, inspection plans, test records, and forms.
· Plan and lead internal, customer, and certification audits; prepare teams, present objective evidence, coordinate corrective actions, and verify effective closure.
· Coordinate quality risk reviews and process assessments with Operations, Engineering, and EHS; ensure product and site requirements are reflected in manufacturing controls.
Performance and Continuous Improvement
· Define and report manufacturing quality KPIs, including first-pass yield, internal…