About ngrok Inc.
ngrok builds developer infrastructure to connect services and AI models, wherever they run.
Most developers know us as the way to put localhost on the internet. More than 15 million of them use ngrok, at companies like GitHub, Okta, HashiCorp, and Twilio. It's the same ngrok they've loved and leaned on for years, now with the power to run production traffic at scale.
Teams use ngrok to deliver APIs, connect to their customers' networks, manage device fleets, and route traffic between public and local AI models.
Across all of it, we hold ourselves to one standard: developers should be able to finish a whole job without becoming experts in every system it touches. We take on the complexity, make thoughtful choices by default, and keep developers in control of what matters to them.
A few things you should know:
Our (unofficial) mascot is a shrimp. Yes, we make the puns.
We have a designated Chief Emoji Officer, and the role is vital to our success.
We like software that's serious and culture that's not.
Our competitive advantage is that we're having fun.
Still reading? Good. There's more below worth your time.
About the Infra Platform Team
The Infra Platform team builds the systems ngrok engineers rely on to build, deploy, and operate ngrok itself. We think about infrastructure the way software engineers think about software: APIs, abstractions, automation, reliability, and developer experience.
We own the internal platform that keeps engineering productive and production stable. That includes build systems, deployment workflows, infrastructure tooling, service reliability, and the glue that connects it all together. Our work touches nearly every engineer at the company, which means when we improve something, everyone feels it.
You’ll work on systems with real production load, latency constraints, and reliability requirements. We run a modern stack built primarily around Go, PostgreSQL, gRPC, Kubernetes, Terraform, Protobuf, nix, and AWS. Most of our infrastructure and application code lives in a monorepo powered by extensive code generation and internal tooling that makes complex workflows feel surprisingly manageable.
This is the team people come to when things are scaling, failing, deploying too slowly, or generally behaving like distributed systems tend to behave.
What You’ll Actually Do
Build and improve the engineering platform : You’ll work on the systems engineers use every day to develop, test, deploy, and operate ngrok. Better tooling, smoother workflows, fewer sharp edges.
Treat infrastructure like software : You’ll automate operational workflows, improve reliability, and build systems that scale cleanly under production load. SRE and DevOps problems solved with software engineering discipline.
Improve the developer experience : You’ll contribute to builder tools, deployment systems, CI/CD infrastructure, and internal abstractions that make engineers faster and safer when shipping changes.
Help keep production healthy : You’ll participate in maintaining high uptime and operational excellence by improving observability, reliability, and incident response processes.
Raise the engineering bar : You’ll mentor teammates, contribute technical direction, and help evolve the architecture and operational maturity of the platform over time.
You Might Be a Great Fit If…
You have 3+ years of experience as a software engineer
You’ve built and operated distributed systems in AWS or other cloud environments
You’re comfortable in a statically typed, compiled language such as Go, Rust, C++, or Java (with bonus points for Go)
You think operational problems are engineering problems
You care deeply about developer experience and scalable systems design
You enjoy understanding how systems fail, recover, and evolve over time
Extra credit if you’ve worked with:
Kubernetes, Terraform, nix, PostgreSQL, Kafka, or gRPC
Observability platforms like Datadog or Honeycomb
Internal developer platforms or builder tooling
Networking,…