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Job Summary
The Manager, Human Resources is a mid-level management role responsible for planning, directing, and delivering core HR programs and services in support of organizational and workforce objectives. The role ensures consistent execution of HR policies, practices, and processes across employee relations, talent management, performance management, and compliance.
Job Description
Role Overview
The Manager, Human Resources plans, prioritizes, and directs HR activities within an assigned department, business unit, or job family group. The role operationalizes HR strategy through day-to-day execution, coaching leaders, managing employee lifecycle processes, and ensuring effective delivery of HR services.
The position typically reports to a Director of Human Resources, HR Business Partner leader, or equivalent senior HR role, and manages a team of HR professionals or specialists.
Key Responsibilities
HR Operations & Service Delivery
Achieve operational and functional HR targets with direct impact on departmental and job family outcomes
Establish and execute day-to-day objectives and short-term operational plans for HR service delivery
Ensure consistent application of HR policies, procedures, and programs across the workforce
Talent & Performance Management
Support implementation of talent acquisition, onboarding, performance management, and development processes
Partner with leaders to address workforce planning, succession, and development needs
Provide guidance to managers on performance management, coaching, and corrective actions
Employee Relations & Compliance
Lead resolution of difficult but moderately complex employee relations matters, applying judgment within established policy and legal frameworks
Ensure compliance with labor, employment, and workplace regulations
Partner with Legal or senior HR leadership on escalated employee issues as needed
HR Policy & Program Execution
Execute HR programs related to compensation, benefits, learning, engagement, and workforce initiatives
Drive moderate improvements to HR processes and practices to enhance effectiveness and employee experience
Support change management efforts associated with organizational or policy changes
Stakeholder Communication & Influence
Communicate with stakeholders within and occasionally outside the department, including managers and employees
Explain HR policies, practices, and procedures to leaders and team members
Influence consistent adoption of HR standards while addressing business-specific needs
People Leadership & Talent Management
Manage a team of HR professionals (typically three or more direct reports)
Assign work, set priorities, and review outputs to ensure delivery of operational objectives
Provide coaching, training, and performance feedback to develop team capability
Provide primary input into hiring, performance, promotion, and reward decisions for direct reports
Problem Solving & Continuous Improvement
Identify HR operational risks, inefficiencies, and improvement opportunities
Lead analysis and resolution of moderately complex HR challenges impacting multiple stakeholders
Apply discretion within defined operational boundaries to balance consistency, employee experience, and business needs
Qualifications
Education & Experience
Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent experience
Typically 5–7 years of progressive HR experience, including people leadership or significant functional/project leadership…