We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.
We are looking for a
Global Product & Process Owner
The Global Product & Process Owner is responsible for defining, developing and standardizing end-to-end Service Supply Chain processes and capabilities globally. Leveraging deep Supply Chain expertise, the role identifies process improvement opportunities acts as the bridge between business and IT, translating business needs into system & IT requirements, driving the design and implementation of scalable, system-enabled and increasingly automated solutions.
The Global Product & Process Owner owns the Supply Chain process, systems and capabilities roadmap, ensuring global processes and standards are documented, consistently adopted, supported by appropriate system capabilities and continuously enhanced to deliver business value. The role drives process, system and automation improvements that enable growth, operational excellence and digital transformation.
Global Product & Process Owner works across planning, procurement, sourcing, logistics and order management, partnering with IT, Business Line and Sales Areas, delivers business-led enhancements and supports implementation of global ways of working. The role is primarily based in Espoo or Pirkkala, Finland. Other locations within Finland may also be considered.
Main responsibilities and tasks:
Owns the design, standardization and documentation of end-to-end Supply Chain processes (plan, source, deliver, return)
Acts as the translation layer between business and IT – capturing business requirements and converting them into clear system / IT requirements
Ensures Supply Chain systems (e.g. D365 and connected tools) support agreed global processes and business needs
Designs scalable and automation-ready processes, building the foundation for automation and AI-enabled capabilities
Supports global process standardization across the Services Business Line and Sales Areas, reducing variation, manual process steps and workarounds
Owns the Supply Chain process, systems and capabilities roadmap, prioritizing the development backlog of enhancements, new solutions and automation initiatives based on business value and strategic objectives
Supports Business Line and Sales Areas through change, transitions and adoption of new processes and capabilities
To shine in this position, we hope you to have:
Deep expertise in end-to-end Supply Chain processes and process development
Proven ability to bridge business and IT, translating business needs into system requirements and prioritizing development
Demonstrated experience designing and implementing ERP-enabled solutions (e.g. D365), automation capabilities and process improvements
Ability to design scalable, system-enabled and automation-ready processes rather than managing existing ones
Understanding of the Supply Chain technology landscape across areas such as planning, inventory optimization, logistics, automation and AI-enabled solutions
Strong analytical and structured problem-solving skills, with a process and systems mindset
Experience working across Supply Chain, business and IT functions in a global environment
Experience supporting process transformation and system implementation initiatives
Strong communication and facilitation skills, able to drive fact-based alignment and decision-making
Change management capability to support adoption of new processes and ways of working
Continuous improvement mindset focused on scalability, operational excellence, automation and…