We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.
Position- Sr. Engineer Demand Planning
Designation: Demand Planner & Store In-Charge
Department: Service / Parts & Aftermarket
Location: Project / Site- Khetri
Industry: Mining & Underground Equipment
Reporting To: Service Manager / Project Manager
Job Purpose
The Demand Planner & Store In-Charge will be responsible for material demand planning, inventory management, spare-parts availability, site-store operations, and coordination with the central warehouse, suppliers, and project/service teams .
The position will ensure optimum inventory levels, timely availability of critical spare parts, proper material accounting, and efficient site-store operations to support equipment uptime and service-contract commitments.
Key Responsibilities
1. Demand Planning & Material Forecasting
Prepare monthly and quarterly spare-parts demand forecasts based on equipment population, machine hours, consumption history, maintenance schedules and upcoming service requirements.
Analyse historical consumption and identify fast-moving, slow-moving and critical spare parts.
Prepare material requirements for planned and preventive maintenance.
Coordinate with Service Engineers and Site Managers to understand upcoming material requirements.
Monitor pending orders and ensure timely replenishment of critical items.
Maintain optimum stock levels while avoiding excess and obsolete inventory.
2. Inventory & Store Management
Take complete responsibility for site-store operations and inventory accuracy .
Maintain proper receipt, issue, transfer and return of materials.
Ensure all materials are properly identified, stored and preserved.
Conduct regular physical stock verification and reconcile differences with system stock.
Maintain minimum/maximum stock levels for critical parts.
Monitor slow-moving, non-moving and excess inventory and initiate corrective actions.
Ensure proper storage of high-value and critical components.
3. ERP / Project Module & Transaction Management
Ensure timely and accurate posting of GRN, material issues, transfers, returns and other inventory transactions in the ERP/project system.
Maintain data on regular basis in SmartCare
Maintain records in S365/ERP for inventory transaction
Maintain proper documentation for all material movements.
Coordinate with Finance/Commercial teams for material reconciliation and invoicing requirements.
Monitor open material transactions and ensure timely closure.
4. Service Contract Support
Support service contracts by ensuring required spare parts and consumables are available at site.
Coordinate material planning for preventive maintenance, breakdown maintenance and major overhauls/rebuilds .
Track equipment running hours and maintenance schedules to anticipate future requirements.
Work closely with Service Engineers to reduce equipment downtime caused by material shortages.
5. Procurement & Supply Chain Coordination
Raise material requisitions based on approved demand and stock requirements.
Coordinate with Central Warehouse, Procurement, Suppliers and Logistics teams for timely delivery.
Follow up on backorders and delayed materials.
Highlight critical shortages and supply risks to management in advance.
Support emergency procurement requirements during breakdown situations.
6. Commercial & Invoicing Support
Provide material consumption and issue data for customer billing and service-contract invoicing .
Ensure material consumption is correctly mapped against the relevant…