The Nonconforming Material Coordinator is responsible for managing the company's Material Review Board (MRB) process and ensuring effective control, documentation, disposition, and resolution of nonconforming materials. This role serves as the central coordinator for product, component, and process nonconformances identified throughout receiving, manufacturing, testing, and final inspection operations.
The position works closely with Quality, Engineering, Production, Supply Chain, and Operations leadership to prevent recurrence, reduce scrap costs, improve product quality, and maintain compliance with quality management system requirements.
Essential Duties and Responsibilities
Nonconforming Material Management
Administer the company's nonconforming material process.
Review, document, and track all nonconformance reports (NCRs).
Ensure nonconforming material is properly identified, contained, and segregated.
Maintain physical and system control of MRB inventory.
MRB Coordination
Coordinate Material Review Board meetings and disposition activities.
Facilitate review of defects with Engineering, Operations, Quality, and Supply Chain teams.
Process and document approved dispositions including:
Rework
Repair
Return to Vendor
Scrap
Use-As-Is
Ensure disposition decisions are documented and executed appropriately.
Corrective Action Support
Support root cause investigations and corrective action implementation.
Monitor corrective action completion and effectiveness.
Track trends related to recurring defects and quality escapes.
Assist with CAPA and continuous improvement activities.
Metrics and Reporting
Maintain MRB metrics and reporting dashboards.
Monitor aging nonconformance reports and open dispositions.
Analyze trends related to scrap, rework, and supplier quality issues.
Generate periodic reports for management review.
Compliance and Audits
Ensure compliance with company procedures and quality standards.
Support internal and external audits.
Maintain records required by quality management systems and customer requirements.
Knowledge, Skills, and Abilities
Strong understanding of manufacturing quality systems.
Knowledge of nonconformance control and corrective action processes.
Experience with root cause analysis methodologies including:
5 Why
Fishbone Diagram
Corrective Action Plans
Ability to interpret engineering drawings and specifications.
Strong analytical and problem-solving skills.
Excellent cross-functional communication abilities.
Experience with ERP, MRP, and quality management systems.
Education and Experience
Required
High school diploma or equivalent.
3+ years of experience in quality, manufacturing, engineering support, or operations.
Physical Requirements
Ability to move throughout manufacturing and warehouse environments.
Ability to lift up to 30 pounds.
Occasional handling and movement of nonconforming materials and components.