The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.
We invite you to consider to applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu . For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/about/working-at-ncc/life-in-the-area.html .
NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.
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Front Desk Receptionist & Community Outreach Assistant (Fowler), PT ~~~~~~~~~~~~~~~~~~~~~
Please note that this position will remain open until filled.
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Position : Part-Time Front Desk Receptionist & Community Outreach Assistant
Location : Fowler Family Southside Center - Northampton Community College
Reports to : Fowler Building Project Manager
Position Summary
The Part-Time Front Desk Receptionist & Community Outreach Assistant serves as the first point of contact for students, visitors, faculty, staff, and community members entering the Fowler Family Southside Center. This position provides exceptional customer service, administrative support, and accurate information regarding college programs, services, classes, and community resources while maintaining a welcoming and professional environment.
In addition to reception and administrative responsibilities, this position provides outreach and support services one day per week at the CareerLink office in Allentown, helping connect community members with Northampton Community College programs, workforce development opportunities, and student support resources.
Essential Responsibilities:
Front Desk & Customer Service
Serve as the first point of contact for individuals entering the Fowler Family Southside Center.
Greet and assist students, visitors, faculty, staff, and community members in a welcoming and professional manner.
Respond to questions regarding Northampton Community College programs, services, classes, activities, and resources.
Provide information regarding parking options, including street parking and garage parking validation procedures.
Direct students and visitors to the appropriate NCC department, staff member, classroom, office, or service.
Assist visitors with locating offices, classrooms, meeting spaces, and other facilities.
Answer, screen, and route incoming telephone calls to appropriate departments, faculty, and staff.
Monitor front desk activity and maintain a professional reception area.
Contact Public Safety or other appropriate personnel when assistance is needed.
Administrative Support
Create and distribute resource packets to assist individuals with enrollment, registration, financial assistance, workforce development, and other support services.
Receive deliveries and notify Northampton Community College departments and building partners for pickup.
Forward weekly schedules and communications to designated college and community partners.
Print and distribute weekly schedules and program information.
Make copies and maintain informational flyers and materials for public distribution.
Ensure educational materials are available for individuals interested in Adult Basic Education, English as a Second Language (ESL), GED preparation, workforce development, and other community programs.
Perform general clerical and administrative duties as assigned.
CareerLink Support
Spend one scheduled day per week (currently Mondays) providing outreach support at the CareerLink office in Allentown.
Represent Northampton Community College and the Fowler Family Southside…