Job Title: Banquets Server
Location: North Vancouver
Department: Food & Beverage
Reports to: Manager, Banquets & Full-Service Dining
Role Status: Part Time / Seasonal / Hourly
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.
JOB SUMMARY
As a Banquets Server, you will play a key role in delivering exceptional food and beverage service for weddings, private events and large-scale banquets in a stunning mountain environment. You’ll be a part of a collaborative team dedicated to creating memorable experiences for every guest, with a strong emphasis on warm hospitality and high service standards.
ESSENTIAL JOB FUNCTIONS
Greeting guests and representing the resort while embodying a warm, welcoming and proactive approach to hospitality
Collaborate with kitchen and event staff to ensure high service standards with timely, courteous and professional food and beverage service
Assist with set up and tear down of banquet rooms and event spaces according to event plans including table settings, linens, glassware and décor
Anticipate and respond to guest needs with genuine care and attention to detail
Ensure quality control of product provided
Maintain cleanliness and organization of service areas, both front and back of house
Ordering of all relevant supplies from the storeroom
Effectively and proactively managing feedback both internally and externally
Other duties as required
SUPERVISORY RESPONSIBILITIES
This position reports to the Manager, Banquets & Full-Service Dining and does not require any direct supervisory responsibilities.
REQUIRED QUALIFICATIONS AND ABILITIES
Prior experience serving in a catering/banquet type environment preferred
Food Safe Certificate preferred
Serving It Right Certificate required (can be completed prior to starting work)
Excellent interpersonal and communication skills, strong teamwork
A passion for hospitality and creating extraordinary guest experiences
Enjoy working in a fast-paced environment, high energy and strong work ethic
Flexibility to work weekends, evenings and holidays as required (please note: some evening shifts may end after public transit access has stopped to the mountain, so a vehicle or other means of transportation is preferred)
WORKING CONDITIONS
Banquet Servers must be flexible in terms of availability as most events and functions occur on evenings and weekends, typically involving working between 8 to 12 hours per shift. They may expect to be required to arrive early in the day for set-up and leave later in the evening following clean-up. You must be able to work on your feet for long periods of time and lift up to 20 lbs + as required.
Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.
COMPENSATION AND BENEFITS
$18.25/hour plus gratuities
All positions are eligible for the following benefits and perks:
Free Seasonal Access Pass
Discounts at the resort’s restaurants, retail, and rental outlets
Referral Bonus Program
Public Transit subsidies
Free or discounted lift tickets at many other resorts (winter/summer)
Access to free Employee and Family Assistance Program
Excellent training and professional…