Job Description Summary
The Associate Director, Neuromuscular, US Patient Advocacy collaborates with relevant Neuromuscular patient communities (including but not limited to DMD, DM-1, FSHD) to understand unmet needs that inform business strategy, mobilize and empower the patient community and those who care for them to seek the best care, and reduce access barriers.
The ideal location for this role is East Hanover, but remote work may be possible. Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager.
Job Description
Key Responsibilities:
Build and maintain trusted and strategic long-term relationships with patient organizations and communities in relevant Neuromuscular disease areas (including but not limited to DMD, DM-1, FSHD), centered on two-way communications and collaborations to advance shared priorities
Identify the right patient organizations to drive strategic collaborations and partnerships that help educate and mobilize patients to seek optimal care and elevate the voice of the patient to inform decisionmakers in the patient treatment journey, including HCPs, policymakers and payers
Execute integrated patient advocacy strategies aligned to critical business and corporate priorities based on deep understanding of the patient/care partner experience and unmet needs
Ensure patient/care partner insights and implications for launch and growth brands are systematically actioned across corporate affairs and with cross-functional partners
Stay abreast of key environmental and policy issues impacting the company’s ability to operate and pre-emptively drive initiatives and build relationships to shape the environment
Develop AI-enabled educational programs and resources that address unmet patient and caregiver needs and drive business objectives
Monitor and evaluate performance to achieve and maintain best-in-class outcomes, while being fully compliant
Effectively manage budget and maximize agency ROI
Essential Requirements:
Bachelor’s degree required
8+ years of experience in patient advocacy or related discipline with a healthcare and/or pharmaceutical background, prior experience in neuromuscular and rare disease areas preferred
1-2 years industry patient advocacy role required
Demonstrated ability to build trusting relationships with patient organizations, professional associations and other stakeholders
Commercial launch experience
Development and implementation of integrated plans and projects against business objectives and priorities
Influencing and navigating complexity
Management of agency partners and budget
Crisis and issues management
Desirable Requirements:
Understanding of US policy, regulatory and compliance landscape
Excellent written and verbal communication skills
Excellent people & communication skills
Ability to influence across diverse set of matrix cross-functional partners
Business acumen, critical thinking and collaborative enterprise mindset
Ability to multi-task and manage complex issues
Ability to operate within a dynamic & ambiguous environment while maintaining integrity
Benefits & Rewards
The salary for this position is expected to range between $126,000 and $234,000 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company…