Job Description Summary
Job Purpose
The Process Team Lead is responsible for overseeing daily manufacturing operations within the Manufacturing Unit, fostering a culture of empowerment, accountability, and continuous improvement. The role ensures the delivery of high-quality products in compliance with GMP, HSE, and Novartis standards while maximizing operational efficiency, productivity, and team performance.
Job Description
Major Accountabilities
Manufacturing Operations & Shop Floor Leadership
Provide visible leadership on the shop floor through regular presence, walkthroughs, and operational support.
Ensure adequate resource planning and allocation based on production workload and business priorities.
Review and manage production schedules within the operational horizon, considering risks, constraints, and opportunities.
Ensure continuity of production flow through effective coordination of personnel, materials, consumables, equipment, documentation, and supporting services.
Set operational priorities and adjust plans when unforeseen events occur.
Optimize the utilization of human and technical resources to meet safety, quality, delivery, and cost objectives.
Monitor and drive implementation of CAPAs and actions related to operational performance indicators.
Own shop floor service support activities and management of external workforce supporting cleaning and material handling operations.
Support technical batch release activities, including batch record review, SOP maintenance, and process documentation management.
Lead incident reporting, investigations, root cause analyses, and implementation of corrective and preventive actions.
Demonstrate ownership of manufacturing processes and products, ensuring sustainable operational performance.
Leadership & People Development
Act as a role model for Novartis Values & Behaviors and promote a culture of trust, collaboration, accountability, and inclusion.
Translate strategic objectives into clear team goals, priorities, and action plans.
Build, engage, and motivate high-performing teams that consistently deliver business results.
Ensure associates are appropriately trained and qualified before performing GMP activities independently.
Monitor training compliance and competency development of team members.
Provide coaching, feedback, and performance management support to direct reports and Shift Leaders.
Facilitate effective decision-making and problem-solving within the team.
Promote cross-functional collaboration and knowledge sharing across manufacturing teams.
Support talent development, succession planning, and employee engagement initiatives.
Quality, Compliance & HSE
Ensure full compliance with GMP, HSE, Novartis Quality Management Systems, and applicable regulatory requirements.
Maintain inspection readiness and support successful internal and external audits and regulatory inspections.
Promote a strong safety and quality culture through leadership, accountability, and continuous awareness.
Ensure implementation and effectiveness of Business Continuity Plans within the area of responsibility.
Act as the owner of quality and compliance practices defined within the Novartis Manufacturing Manual.
Drive proactive identification, reporting, and resolution of quality and safety risks.
Continuous Improvement & Operational Excellence
Champion Operational Excellence through Lean Leadership, Visual Management, Tiered Accountability, Leader Standard Work, and Gemba practices.
Lead improvement initiatives including TPM, process optimization, technology transfer, digitalization, and productivity improvement projects.
Drive improvements in Overall Asset Effectiveness (OAE), yield, cycle time, and operational performance metrics.
Facilitate Root Cause Investigations (RCIs), Kaizens, and problem-solving workshops to eliminate losses and improve performance.
Utilize data analytics, visualization, and performance monitoring to identify improvement opportunities.
Ensure sustainability of…