About Nscale
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.
We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.
About the Role
We're seeking a People Process & Operations Manager to design, build, and scale the operational backbone of our rapidly growing People function. This is a high-impact, hands-on role where you'll work closely with HR leaders, Finance, and cross-functional stakeholders to ensure flawless execution across people operations, data integrity, and process excellence.
You'll own the end-to-end operational delivery of people programs—from employee onboarding and offboarding to compensation administration, benefits management, and HR systems. This role is ideal for someone who thrives in ambiguous, fast-moving environments, loves building systems from first principles, and takes pride in creating clarity and efficiency where complexity exists.
What You’ll be Doing
People Operations & Administration
Own and evolve our employee lifecycle management: onboarding, offboarding, role changes, and transfers across multiple locations
Manage benefits administration, and payroll data delivery coordination ensuring accuracy and compliance across regions (across EMEA, APAC and AMER)
Maintain employee records and documentation with meticulous attention to detail and data security
Process personnel actions swiftly and accurately, serving as a trusted point of contact for employees and managers
Data Management & Reporting
Build and maintain the Workday as a single source of truth for people data
Conduct regular data audits to ensure data quality, consistency, and compliance across systems
Reconcile Workday against external data sources
Prepare insights for the business for leadership, boards, and external stakeholders
Process Design & Continuous Improvement
Design, document, and continuously improve People processes and workflows (e.g., leave management)
Identify process bottlenecks and implement automation opportunities to reduce manual work
Establish standardized templates, standard operating procedures, and best practices across the People function
Partner with cross-functional teams to ensure People processes align with business requirements
Build scalable infrastructure for processes that will support rapid growth
Systems & Technology
Manage and optimize Workday, ensuring system configurations support evolving business needs
Oversee Workday system integrations (payroll, finance, benefits and more)
Implement and manage process automation tools where appropriate (e.g., automated workflows, AI agents)
Support data migration projects and system implementations with accuracy and care
Compliance & Governance
Ensure People processes comply with employment law and regulations across all geographies where we operate
Maintain up-to-date employment contracts, policy documentation, and regulatory filings
Support external audits and compliance reviews with thorough, well-organized documentation
Strategic Partnerships
Act as a trusted operational partner to People Team leadership
Support the People team in designing and rolling out new programs
About You
Skills & Experience
5+ years of experience in People Operations, HRIS management, or HR administration, ideally in fast-growing tech or scale-up environments
Deep…