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Job Description
Great Basin College (GBC) and NORCAT are seeking a dynamic and enthusiastic leader to fill the position of Director of GBC - NORCAT Mine Skills Training in Elko, Nevada. The Director will lead business development initiatives for the training center. Additionally, the Director will provide leadership to the team of trainers and support staff in Elko. The Director of GBC - NORCAT Mine Skills Training will focus on building the GBC - NORCAT Mine Skills Training brand, developing and delivering on a strong customer pipeline, and administering key training programs for the Nevada market.
This role combines business development, operations, financial management and workforce training leadership. The Director will be responsible for growing the customer base, building a strong sales pipeline, managing the Center’s operations and improving its financial performance.
This “A” contract (12-month) administrative faculty position is located in Elko, Nevada on the main campus and reports to and will be supervised by the GBC Dean of Workforce and Industry. NORCAT’s COO may give guidance to the Director with respect to his or her daily tasks in connection with the NORCAT-Mine Skills Training program. NORCAT’s COO will also provide high-level guidance to the Director in terms of target market, sales cycle, training offerings, marketing, advisory services, and other operational activities related to day-to-day business.
Travel
The position will require driving to other GBC campuses and/or company sites throughout the region, with or without reasonable accommodation as per the Americans with Disabilities Act, with possible overnight stays to coordinate students and programs throughout the service area. There must be a commitment to the GBC mission to serve rural Nevada. The successful candidate will participate in several state-wide or national meetings each year that require overnight travel.
Responsibilities
Develop and execute a regional business-development and growth strategy.
Build and manage a strong pipeline of new and existing customers.
Develop relationships with employers, industry partners, government and community organizations.
Proactively generate leads through customer visits, networking, phone, email, events and industry outreach.
Represent GBC-NORCAT at industry events, conferences and community activities.
Identify new training, workforce development and advisory opportunities.
Grow repeat business and customer retention.
Provide leadership and management of the Elko office
Managing the annual budget
Collaborate with both GBC and NORCAT marketing teams to create marketing / sales materials
Deliver training programs as needed
Ensure high levels of customer service, program quality and operational efficiency
Participate and share insight into continuous improvement opportunities to enhance overall customer satisfaction with GBC - NORCAT Mine Skills Training programs and services
Qualifications
Experience in business development and sales
Operational management experience
Demonstrated success building customer relationships and generating new business
Experience managing budgets, forecasts or business performance.
Strong leadership, communication and relationship-building skills.
Understanding of…