About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Change Management, Sr Consultant
Who we are:
Enterprise Change Management (ECM) is a global team built around trust, alignment, and accountability. Within ECM, Organizational Change Management (OCM) provides a structured approach to the people side of change, leading and coordinating the activities that prepare stakeholders and drive successful adoption of new processes, systems, policies, and business initiatives. Our specialized skill sets include stakeholder and impact assessment, change strategy, stakeholder engagement, communications, readiness and adoption measurement, and sustainment. We partner with program teams throughout the program lifecycle to ensure partners understand, adopt, and sustain change. We:
Enable Northern Trust's change agenda and accelerate achievement of the Bank's strategic objectives
Drive benefit realization and return on investment of capital-intensive change initiatives
Improve change agility across the Northern Trust partner base
What you’ll do:
OCM has an immediate opportunity for a Change Management Sr Consultant position. We are seeking a seasoned expert with extensive change management expertise.
The Senior Change Management Consultant will lead large-scale change initiatives to drive strategic objectives. The primary focus will be an integrated approach to the people side of change, including plans to drive faster adoption of new processes, systems, organizational structures, and reinforce Northern Trust’s desired organizational behaviors.
Major Duties:
Demonstrate expertise in disciplines of change management methodology including stakeholder analysis, impact assessment, sponsorship / leadership alignment, communication planning, development and delivery, training and performance support, stakeholder engagement, readiness, and adoption.
Apply a structured change management approach and methodology for the people side change across multiple change projects
Assess change projects by identifying and analyzing key stakeholders, conduct change impact analyses to determine the scale, scope, and risk of the change and the degree of readiness of key stakeholders
Develop and manage change management plans that apply best practices and are delivered in collaboration with others
Lead communication efforts including the design, development, delivery, and management of communications
Define and measure success metrics and monitor change progress to track adoption, utilization and proficiency related to changes
Lead Center of Excellence activities to build the organizational change muscle through partner and manager change training; knowledge transfer activities and advising on tools, resources, and best practices and continuous improvement via lessons learned
Demonstrate a strong change discipline to other members of the team through role modeling, mentoring and knowledge transfer.
Support integration and connection of related change efforts across transformation programs
Knowledge & Skills:
Knowledge and application of Organizational Change Management methodology and tools
Hands-on project management experience in planning, execution, and delivery of complex projects
Excellent communication (verbal and written) and active listening skills
Interpersonal…