About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role/ Department:
The Transfer Agency department provides a third-party fund administration service to numerous fund management companies covering the full range of shareholder servicing functions including dealing, registration, finance and investor services. It’s a fast-paced environment offering all partners excellent opportunities to grow their careers.
The Transfer Agency Oversight Officer will work closely with the Transfer Agency Oversight Manager and will independently support the execution of the Transfer Agency oversight framework, including the oversight plan, governance forums, control reviews, service-provider monitoring and follow-up of remediation actions.
The role requires the successful candidate to work independently, with limited guidance from line management, in supporting the oversight and control of:
· All delegated Transfer Agency activities; and
· In-house Transfer Agency activities, ensuring that they are performed in accordance with applicable regulations, internal policies and procedures.
The key responsibilities of the role include
Perform oversight of TA activities delegated to multiple outsourcing service providers;
Ensure processes are completed in line with existing operational procedures, internal policies and Luxembourg regulations;
Coordinate and participate in monthly oversight governance meetings, including the preparation and maintenance of accurate meeting minutes and action logs
Review monthly MI/KPIs produced by outsourcing service providers to track operational performance;
Evaluate KPIs for effective oversight on quality and timeliness to agreed SLAs;
Perform random sample testing of the key controls;
“Assess whether appropriate controls are adequately designed, implemented and operating effectively.
Remain informed of regulatory developments affecting Transfer Agency activities and communicate relevant requirements to outsourcing service providers and internal stakeholders.
Contribute to and represent Transfer Agency during on-site and remote due-diligence reviews of outsourcing service providers.
Oversee the timely completion, testing and documentation of applicable Business Continuity and Transfer of Work requirements.
Initiate the annual review and execution of the Service Level Descriptions;
Coordinate and perform annual ongoing due diligence reviews and prepare the corresponding oversight reports.
Collaborate with the Outsourcing Manager on matters affecting Transfer Agency outsourcing arrangements.
Fulfil additional, relevant tasks appropriate to the role and business requirements;
Collaborate with Operations management on any issues and challenges;
Identify and promptly escalate material issues, control deficiencies and service concerns to the Transfer Agency Oversight Manager.
Prepare clear and timely reporting of oversight findings, risks, remediation actions and emerging themes for the Transfer Agency Oversight Manager and senior management.
Skills/ Qualifications:
The successful candidate will benefit from having:
Relevant professional experience in Transfer Agency, fund administration, oversight, operational risk or a comparable financial-services control function.
Experience in oversight and operational…