Design and lead financial solution strategies that help healthcare organizations optimize revenue cycle operations and business outcomes using Netsmart technologies. Partner with clients to understand operational, billing, reimbursement, and compliance requirements, then translate those needs into scalable workflows, system designs, and implementation approaches. Apply solution expertise, industry knowledge, and consultative leadership to guide workflow design, drive solution adoption, resolve complex challenges, and deliver successful client outcomes.
About Netsmart
At Netsmart, improving care delivery isn't just our aspiration; it's our passion.
For more than 50 years, we've partnered with behavioral health, human services, and post-acute care organizations to simplify care delivery through innovative technology and services. Our solutions help providers connect clinical, operational, and financial workflows so they can focus on delivering exceptional care while improving organizational performance.
Summary
Design and lead financial solution strategies that help healthcare organizations optimize revenue cycle operations and business outcomes using Netsmart technologies. Partner with clients to understand operational, billing, reimbursement, and compliance requirements, then translate those needs into scalable workflows, system designs, and implementation approaches. Apply solution expertise, industry knowledge, and consultative leadership to guide workflow design, drive solution adoption, resolve complex challenges, and deliver successful client outcomes.
Responsibilities
Design and optimize revenue cycle workflows, including claims management, reimbursement processes, accounts receivable activities, and financial operations.
Serve as a trusted advisor to clients on healthcare financial best practices, workflow optimization, and solution adoption strategies.
Translate business and technical requirements into functional solution designs across systems, data, and workflows
Guide clients through workflow design, system changes, enhancements, and ongoing solution maintenance within a defined domain
Configure and validate solutions to ensure alignment with standards, implementation methodologies, and regulatory requirements
Lead troubleshooting and resolution of solution issues across implementation, testing, and operational phases
Manage client relationships and expectations to support engagement outcomes and solution adoption
Develop and maintain documentation of workflow designs, best practices, and solution standards
Validate configurations and solution designs using AI-supported checks to improve consistency with standards and regulatory requirements
Resolve solution issues using AI-assisted diagnostics and knowledge retrieval to accelerate troubleshooting and reduce resolution time
Qualifications
Required
At least 4 years of health care information technology implementation or consulting working experience
At least 2 years of Electronic Health Record solution work experience
At least 1 year of project management experience
Demonstrated ability to communicate effectively with technical, clinical, and operational stakeholders
Demonstrated ability to analyze complex and sometimes contradictory information to solve problems effectively
Demonstrated ability to build client relationships and deliver client-focused outcomes
Bachelor’s degree or equivalent relevant work experience
Preferred
Experience designing workflows across systems, data, and operational processes
Experience facilitating client-facing workshops or workflow discussions
Experience working within defined implementation methodologies
Experience supporting testing, validation, and issue resolution
Familiarity with regulatory requirements impacting health care systems
Experience with healthcare revenue cycle management, including claims processing, denial management, payment posting, accounts receivable, or reimbursement workflows.
Knowledge of Medicaid, Medicare,…