Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
Oversees end-to-end client implementation projects, ensuring delivery within agreed scope, budget, timelines, and quality standards. Leads and develops project managers and implementation teams, providing guidance, mentorship, and performance support. Manages project planning, resource allocation, budgeting, scheduling, risk mitigation, stakeholder engagement, and vendor coordination. Monitors project performance, financials, milestones, and client acceptance, implementing improvements to enhance delivery quality and efficiency. Facilitates cross-functional collaboration, resolves conflicts, manages scope changes, and escalates issues to relevant stakeholders. Requires advanced project management expertise in global IT services, complex cross-technology solutions, agile methodologies, project management tools, executive engagement, and people leadership, supported by a relevant degree and professional certifications.
What we are looking for
Key Roles and Responsibilities:
Oversees the execution and completion of client implementation projects
Oversees people who lead standard projects supporting the company-client relationship, ensuring customer satisfaction
Provides budget analysis, labour planning, and coordination of activities between client and company employees
Monitors project completion from initiation through delivery to meet revenue and cost projections
Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements
Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients
Determines and defines client implementation project scope and objectives
Prepares budget based on scope of work and resource requirements
Creates the project management plan based on requirements and obtain sign off
Tracks standard projects cost to monitor compliance to budget
Develops and manages a detailed client implementation project schedule and work plan
Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Manages contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
Utilises industry best practices, techniques, and standards throughout entire project execution
Monitors progress and make adjustments as needed
Measures project performance to identify areas for improvement
Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports
Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively
Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery
Leads and manages a team of project managers and implementation resources. Provides guidance, mentorship, and supports to project teams, ensuring their effectiveness, productivity, and professional growth
Knowledge, Skills and Attributes:
Excellent communication and stakeholder engagement skills
Strong organizing, planning and administration skills
Strong attention to detail and accuracy
Excellent analytical skills, with strong interpersonal skills
Proactive approach with the ability to work independently and as part of a team
Ability to work under pressure and meet deadlines
Adaptable and flexible…