Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
The Critical Facilities Maintenance Shift Engineer, will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. You will provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers.
As one of the Shift Engineers, you will be working a 12hr continental shift pattern.
This is a full time site based role at our HH4 site in Hemel Hempstead.
What we are looking for
As the Critical Facilities Maintenance Shift Engineer, you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers.
As one of the Shift Engineers working a 12hr continental shift pattern over a 24/7 rota, you will have the following duties:
What will you do?
Providing a customer focused service and a high standard of planned preventative and reactive maintenance
Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate
Accurately recording and reporting of maintenance activity to ensure Key Source System is correctly updated
Carrying out operational and maintenance activities as directed, ensuring work is executed in a safe and suitable manner
Working as directed to ensure timely completion of PPM’s and reactive work to SLA’s
Identifying faults and accurately diagnosing root causes
Monitoring and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers
Management of site permit process
Being the High Voltage Authorised Person & all associated duties including Management of Inspection & Testing programme
Management of Fire Procedures and fire response team
Oversight of statutory compliance, including water treatment and closed systems
Responsible for site inspections and audits
Supervising all operational and maintenance activities, to ensure work is executed in a safe and suitable manner and complies with SLA’s
Assisting with incident management and subsequent investigation to establish root cause
Supporting the Shift Engineering Teams to ensure correct operation of the critical services of the Data Centers
Supervising staff, both in-house and external suppliers to deliver a highly focused client service
Co-ordinating planned and unplanned maintenance activities
Ensuring the maintenance of accurate plant records, information and reporting systems
Taking responsibility for ensuring services are delivered in accordance with site and best practice processes and procedures
What are we looking for?
Previous shift working experience
Experience in facilities, operations or engineering; in a Data Centre critical environment
Working knowledge and understanding of engineering operations within Business-Critical Environments
Creating and developing SOP and EOP documentation and other related/similar processes
Excellent attention to detail
Ability to discuss and understand technical problems and resolutions with engineering specialists.
LV and HV switching experience
Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical…