Make an impact with NTT DATA
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Your day at NTT DATA
The Manager, Consulting is a management role, responsible for managing the delivery of technology consulting services to clients and to evaluate strategies and solutions on all aspects of enterprise technology requirements.
This role also streamlines consulting engagement procedures by linking the business mission, strategy, and processes of an organization to its Information Technology strategy.
The primary objective of this role is to manage and coordinate activities and initiatives that lead to the delivery of technology consulting services.
This management role is responsible for fostering a collaborative and high-performing culture across the consulting team within their remit.
Key responsibilities: Manages and coordinates the delivery of consulting services activities and the implementation solutions that extract and maximize business value from IT investments at client sites.
Coaches, mentors, manages and develops a team to ensure the alignment of consulting services to client requirements.
Streamlines consulting services procedures in order to allow the clients’ organization to shift gears and adapt as priorities change over time with management.
Collaborates with internal stakeholders to ensure that client projects are executed.
Ensures client expectations in performance improvement and business cost reduction are met by setting team priorities and providing direction for consulting services engagements.
Proactively manages assessment processes and supports the roadmap and business case development for enterprise technology services.
Provides information for future-state consulting services structures, processes and methodologies.
Works with internal stakeholders to execute a strategic plan that outlines how to incorporate business processes, systems and applications into a flexible technology aligned to business goals.
Manages and coordinates the activities for a complete, structured and actionable plan for managing the enterprises future information system.
Analyzes trends and recommends improvements to existing consulting services.
Manages the delivery against customer expectations and drives customer excellence.
Participate in client negotiations as and when required.
To thrive in this role, you need to have: Specialist knowledge and understanding of IT industry environment and business needs.
Ability to think strategically with an understanding of the operations of a consulting business.
Ability to engage with a variety of stakeholders and colleagues at all levels.
Advanced analytical problem-solving skills.
Strong conceptual thinking ability.
Ability to establish and manage processes and practices through collaboration and the understanding of business.
Ability to manage urgent and complex tasks simultaneously.
A strong market orientation with experience working with clients and business teams to create client-orientated solutions and services.
Interpersonal skills with the ability to develop and maintain strong stakeholder relationships.
Excellent communication skills (verbal and written) with the ability to present information clearly and succinctly.
Ability to coach and mentor a team to scope the effort associated with the delivery of a requirement and the management of a project to those outcomes.
Academic qualifications and certifications: Bachelor's degree or equivalent in Information Technology and/or Business Management or a related field.
Scaled Agile certification desirable.
Relevant consulting and technical certifications preferred.
Required experience: Advanced client engagement and consulting experience coupled with solid experience in client needs assessment…