We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.
The QA Manager is responsible for leading the plant Quality Assurance function across Customer Quality, ISO/QMS, Incoming Quality, Manufacturing Process Quality, and Testing. The role drives customer satisfaction, product and process quality, compliance, defect prevention, and continuous improvement. Partnering with Manufacturing, Engineering, Operations, and other cross-functional teams, the position ensures products and processes consistently meet customer, internal, and applicable quality requirements.
What YOU WILL EXPERIENCE IN THIS POSITION:
Lead Customer Quality activities, including customer complaints, quality escalations, containment, 8D/root-cause analysis, corrective actions, and effectiveness verification.
Own the plant Quality Management System and ensure effective implementation, maintenance, continual improvement, and compliance with ISO 9001 requirements.
Plan and lead internal audits, external certification audits, customer audits, management review inputs, and timely closure of audit findings and corrective actions.
Lead Incoming Quality activities, including inspection standards, sampling plans, acceptance criteria, non-conforming material control, and incoming quality performance monitoring.
Lead Manufacturing Process Quality activities to ensure process controls, inspection standards, control plans, process audits, and quality checkpoints are effectively implemented and sustained.
Monitor and improve key quality metrics including customer complaints, CPLS, PPM, RTY, process defects, rework, scrap, test yield, non-conformances, and corrective-action performance.
Lead the Testing function to ensure products are tested and verified against approved specifications, test procedures, acceptance criteria, and customer requirements.
Drive structured problem solving, defect prevention, Poka-Yoke, SPC, MSA, FMEA, Control Plan, CAPA, and continuous improvement initiatives to reduce variation and prevent recurrence.
Ensure quality documentation, work instructions, inspection standards, test procedures, records, and quality data are controlled, accurate, traceable, and effectively communicated.
Lead, coach, and develop Quality Engineers and Inspectors building capability in customer quality, QMS, incoming quality, process quality, testing, and problem solving.
Partner with Manufacturing, Engineering, Operations, and other cross-functional teams to resolve quality issues, improve process capability, strengthen customer satisfaction, and achieve plant quality objectives.
YOU Have:
Experience & Education
Bachelor’s Degree (BE / B.Tech) in Electronics, Electrical, Mechanical Engineering, or a related technical discipline.
12 to 15 years of progressive experience in Quality Assurance / Quality Management within electronics, electrical, electromechanical, PCB Handling or similar manufacturing environments.
Demonstrated experience in Customer Quality, Quality Management Systems, Incoming Quality, Manufacturing Process Quality, and Product Testing.
Strong practical experience in ISO 9001 implementation, internal audits, external/customer audits, corrective actions, and continual improvement.
Proven experience in customer complaint management, structured problem solving, CAPA, defect prevention, and quality KPI management.
Experience leading and developing Quality Engineers, Inspectors, Technicians, and cross-functional quality teams.
Experience in a manufacturing environment with strong understanding of production processes, inspection methods, test processes,…