Position Overview
The Account Processor at United Health Services (UHS) plays an important role in supporting healthcare revenue cycle operations by helping claims move accurately and efficiently from review to reimbursement. This position resolves billing edits, follows up with payers, and helps maintain financial integrity. Through close collaboration with a team that values compassion, trust, and teamwork, the Account Processor supports patient access, organizational performance, and community health while using modern financial systems to deliver meaningful results. At UHS, every connection matters, and careful attention to detail helps strengthen those connections every day.
Primary Department, Division, or Unit:
Patient Accounting, UHS Revenue Cycle Operations
Primary Work Shift:
Day
Regular Scheduled Weekly Hours:
40
Compensation Range:
$17.98 - $25.17 per hour, depending on experience
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Job Responsibilities
Essential Functions:
Review claim status in Epic to identify and resolve edits preventing timely claim billing
Analyze aging worklists to contact payers, obtain claim status, and rebill or adjust open balances as appropriate
Review electronic claim rejections and take corrective action to ensure accurate and timely resubmission
Evaluate claims and payments to confirm accurate reimbursement based on charge entry knowledge and payer requirements
Document all claim , payer , and encounter actions thoroughly within Epic
Scope and Impact:
Contribute directly to revenue cycle outcomes by resolving claim issues and supporting timely reimbursement
Exercise judgment within established guidelines when contacting third ‑ party payers and resolving claim discrepancies
Update patient registration information to ensure accurate insurance billing and reduce claim delays
Recommend and forward refund requests for approval and processing in alignment with organizational procedures
Travel occasionally between facilities, offices, and other assigned locations as needed to support operational and departmental requirements; possess reliable means of traveling independently throughout the workday when such travel is required
Compliance and Professional:
Adhere to safety rules, attendance expectations, and departmental standards to support a safe and reliable work environment
Complete required training and perform duties in compliance with billing, documentation, and payer requirements
Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations
As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks
Additional Expectations:
Complete assigned duties at other locations as needed to support operational priorities
Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions
Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations
Perform additional responsibilities as required to meet department and organizational needs
Position Qualifications
Required:
High School Diploma or equivalent
Preferred:
Up to 1 year of healthcare experience working in the healthcare industry in any job function
Up to 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function
Up to 1 year of technical/systems experience using specialized tools, software, or equipment required for the role
Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public
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Why You’ll Love Working at UHS
At United Health Services (UHS), we believe every…