Lead Digital’s workforce management function
Strengthen workforce governance, data and insights
Build strong partnerships that enable delivery
Te Whiwhinga mahi | The opportunity
We’re looking for a Digital Workforce Manager to lead the management, governance and continuous improvement of NZTA’s Digital resourcing and workforce operations services. You’ll be responsible for developing and leading Digital’s strategic workforce plan, aligning workforce needs with current and future delivery priorities. Partnering with our Chapter Leads you’ll assess our current workforce capability, identify gaps and develop practical plans to strengthen the skills and capability we need for the future. You will build strategic relationships with the Digital Leadership, Corporate function as well as with our key vendors and recruitment providers.
This is a hands-on leadership role where you’ll provide a clear point of accountability for the end-to-end resourcing lifecycle, from sourcing support and onboarding through to extensions, renewals and offboarding for our contingent workforce. You’ll ensure Digital can access the specialist capability it needs while maintaining strong workforce controls, value for money, reliable workforce information and a positive engagement experience.
Working across Digital and with key enabling functions, you’ll help leaders navigate workforce processes, maintain visibility of workforce movements and ensure activities are delivered consistently, efficiently and in line with organisational requirements. You’ll also lead and develop our Digital Workforce Advisor, building a high-performing workforce operations service that supports Digital’s delivery outcomes.
Key responsibilities:
Lead workforce strategy and planning initiatives, aligning talent supply, capability requirements, and resourcing models with organisational priorities and long-term objectives
Deliver meaningful resource workforce reporting, insights and analysis to support leadership decision-making
Identify workforce trends, risks and opportunities and recommend practical improvements
Partner with our Chapter Leads to ensure our internal capability is fit for our current and future needs
Lead the end-to-end contingent workforce lifecycle
Oversee contractor and consultant engagements, ensuring strong governance, controls and compliance
Partner with Talent Acquisition, Commercial, Procurement and suppliers to support access to specialised digital capability
Monitor engagement end dates, tenure, extensions, workforce risks, costs and utilisation
Strengthen workforce processes and ensure approvals and records are accurate and up to date.
Support workforce planning, budgeting and forecasting through accurate, reliable information.
You will find out more about the role here Position Description .
Ko koe tēnei | About you
You’ll be someone who enjoys bringing structure and clarity to a busy operational environment. You can keep multiple workforce activities moving at once, build trusted relationships and use good data and sound processes to help leaders make informed decisions.
You’ll be an experienced workforce planning professional who can bring a strategic lens alongside strong operational delivery. You’ll be comfortable assessing current and future workforce needs, using data and insight to identify capability gaps, and turning these into practical workforce strategies and plans.
To be successful in this role, you will bring:
Strong experience developing and implementing workforce strategies and plans
Experience in workforce modelling and forecasting future workforce needs in a Digital context
Experience assessing current workforce capability, identifying gaps and developing plans to build capability for the future
Strong workforce data and analytical capability, with the ability to translate insights into practical recommendations
Experience in workforce planning, resource management, recruitment, contractor management or workforce operations
Strong…