WHO WE ARE:
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Job Description
The Regional Digital Loans platform team is a high performing unit, playing a vital role in supporting the SMEs by delivering innovative solutions to help business owners realise their ambitions. With the changing landscape in SME behaviour, reinforced by technological advances, banking has also transformed.
The Role
We are seeking an experienced Product Owner to join the Emerging Business Regional Digital Loans platform team to support the development and transformation of our revolutionary Regional Loan Lifecycle Management system (“LLMS”) regionally.
In this role, you will be responsible for defining and executing product features and enhancements aligned to the LLMS vision and roadmap. You will work closely with stakeholders across business and IT to deliver scalable, user-centric capabilities across the loan lifecycle.
Job Scope:
Define and articulate product features aligned to LLMS vision and business objectives
Lead regional requirements gathering and act as design authority across markets, understanding local business, credit, operational and regulatory requirements
Drive horizontal journey thinking, working with stakeholders to simplify upfront processes and policies before system builds are considered
Identify and evaluate opportunities to apply AI across the loan origination journey, working with business, data and IT teams to shape, deploy and scale use cases that improve efficiency, decisioning and customer experience
Translate business needs into scalable journeys and capabilities, with clear user stories and acceptance criteria
Own regional capabilities and platform backlog across markets, including localisation requirements, applying value-led prioritisation aligned to delivery timelines and business priorities
Partner with IT on scope, cost and delivery sequence, assessing effort, timeline, architecture implications, maintenance impact and strategic value
Work with UX/UI designers to design intuitive, user-centric journeys
Partner with IT and QA teams to ensure requirements are well understood and testable
Drive regional CX sprints and support UAT by guiding testers on acceptance criteria and monitoring regional test progress
Ensure timely delivery of features meeting business needs and quality standards
Work with compliance and risk teams to ensure regulatory adherence, including the responsible use of AI
Support rollout, training and adoption of new capabilities, and monitor post-release adoption and user feedback
Reporting to :
Platform Development & Transformation Lead, Regional Emerging Business Digital Loans Platform
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Requirements
Tertiary education with minimum 7 years of relevant experience
Experience in product management, project delivery, or digital loan platforms ownership/management preferred
Experience in B2B lending journey, regional or multi-country programme management is an advantage
Familiarity with tools such as JIRA, Confluence
Understanding of AI and its applications in lending, with the ability to translate AI…