WHO WE ARE:
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
Imagine being part of a team that powers the technology behind one of Singapore's longest established banks. As an Infrastructure Cyber Technology Support Lead, you will lead the reliable operation, service quality, and lifecycle execution of infrastructure-supported cybersecurity platforms, while coordinating Infrastructure participation in new cyber initiatives and projects.
How you succeed
We are seeking an experienced technology operations leader to lead the Infrastructure Cyber Technology Support function. The role is accountable for the stable, reliable, and efficient delivery of run-the-bank support for cybersecurity platforms across endpoint, server, network, data protection, and related technology domains.
The successful candidate will lead the execution of approved security strategies, standards, and operating requirements through disciplined service management, platform lifecycle support, operational readiness, and effective coordination across Infrastructure, CISO, vendors, and application teams.
The role will also serve as the primary Infrastructure point of contact for cybersecurity initiatives, ensuring that relevant infrastructure resources, technical dependencies, implementation support, and operational-readiness activities are coordinated for new capabilities and transformation programmes, including CDR 5.0 initiatives.
Cybersecurity platforms are operated reliably against agreed service commitments; routine support, patching, deployment, monitoring, and troubleshooting are consistently executed; service performance and risks are transparent; and Infrastructure provides coordinated, production-ready support for new cybersecurity capabilities and CDR 5.0 initiatives.
What you do
Lead the Infra CTS team responsible for day-to-day operational support of cybersecurity platforms and their supporting infrastructure.
Ensure cybersecurity technology services meet agreed service levels, availability targets, operational standards, and support commitments.
Own service quality across incident, problem, change, request, capacity, availability, continuity, and lifecycle-management processes.
Oversee agent deployment, upgrades, health monitoring, compatibility validation, rollout coordination, and remediation of coverage or version-compliance issues.
Coordinate operating systems, appliances, firmware, scanner-plugin, and supporting platform patching in accordance with approved standards and change processes.
Ensure approved security configurations and policy changes are deployed accurately, with appropriate validation, evidence, exception handling, and rollback readiness.
Provide L1 and L2 cyber technology support, including standard troubleshooting, service restoration, escalation management, and coordination with vendors or CISO security engineering teams for complex issues.
Maintain operational monitoring of service availability, platform health, infrastructure dependencies, jobs, interfaces, agent or sensor status, and other defined service indicators.
Oversee…