Exceptional care starts with exceptional people.
For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.
This position is responsible for overseeing the daily operations of apheresis collections at both fixed centers and mobile sites. The role requires maintaining strict donor, patient, and employee confidentiality; monitoring and evaluating the effectiveness of all apheresis collection processes; and providing leadership by coordinating resources for mobile apheresis drives to ensure high customer satisfaction and the collection of quality products. In addition, the incumbent performs all duties of a Blood Bank Technician, provides routine and emergent donor reaction care for both apheresis and whole blood donors, and ensures that all donor reaction documentation and follow-up actions are completed accurately and promptly. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Required - High School Diploma/GED
Work Experience
Required - 2 years Apheresis experience with apheresis collections or
Required - 2 years venipuncture and/or donor experience AND successful completion of Ochsner Apheresis Certificate Course
Certifications
Required - BLS - Basic Life Support from the American Heart Association Upon Hire
Required - Drivers License Class D - EverCheck in the state of practice. Must have an excellent driving record to operate company owned vehicles. Upon Hire
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of information.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
Strong interpersonal skills.
Ability to effectively and professionally work with people from all backgrounds.
Ability to work with and experience working with others plus the aptitude to be cross trained in several disciplines, the ability to follow written/oral instructions and to follow established policies and procedures.
Ability to and experience in decision making, delegating tasks, and ability to take initiative for problem solving.
Ability to work under stress and around normal conditions that exist at blood drives.
Ability to have success in achieving customer service excellence.
Analytical skills necessary to perform calculations, operate apheresis collection equipment, computers and printers.
Ability to work flexible schedules, such as extended shifts and weekends.
Ability to travel throughout and between facilities, and mobile locations.
Job Duties
Performs other duties as assigned
Complies with all policies and standards
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and…