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Job Description Summary:
Reporting directly to the Senior Vice President & Chief Nurse Executive and maintaining a matrix reporting relationship to the Senior Vice President & President of OhioHealth Physician Group (OPG), the Ambulatory Chief Nursing Officer (Ambulatory CNO) serves as the senior nursing executive responsible for ambulatory nursing practice across OhioHealth. The Ambulatory CNO provides strategic, operational, and clinical leadership for ambulatory nursing, ensuring the delivery of safe, high-quality, patient-centered care across all outpatient settings. The role is accountable for developing and executing the enterprise ambulatory nursing strategy; advancing professional nursing practice; improving quality, safety, workforce performance, and patient experience; and driving standardization and innovation across ambulatory services.
The Ambulatory CNO partners closely with physician, operational, and administrative leaders throughout OhioHealth to achieve shared goals related to access, care coordination, workforce sustainability, patient outcomes, and value-based care. The position operates within a highly matrixed environment and serves as a key member of both the nursing and ambulatory leadership teams.
Responsibilities And Duties:
Enterprise Ambulatory Nursing Leadership
Serve as the executive leader for ambulatory nursing across OhioHealth, establishing the vision, strategy, priorities, and standards for ambulatory nursing practice.
Develop and execute a comprehensive ambulatory nursing strategic plan aligned with OhioHealth and OPG strategic objectives.
Foster a culture of excellence, accountability, innovation, collaboration, inclusion, and continuous improvement.
Translate organizational strategy into measurable nursing and operational outcomes.
Design team-based models that allow medical-assistants, LPNs, RNs, and other clinical roles to work at the top of education, licensure, and competency.
Clinical Quality, Safety, and Professional Practice
Establish and maintain systemwide ambulatory nursing standards, policies, procedures, and clinical practice expectations.
Ensure compliance with all applicable state, federal, accreditation, and regulatory requirements.
Lead efforts to improve patient safety, clinical quality, reliability, and care outcomes across ambulatory settings.
Advance evidence-based nursing practice and support implementation of best practices and clinical innovations.
Serve as the senior nursing advisor for ambulatory quality, safety, and risk-reduction initiatives.
Workforce Strategy and Nursing Operations
Develop and oversee ambulatory nursing workforce strategies, including recruitment, retention, engagement, succession planning, professional development, and leadership development.
Establish enterprise staffing models, role standardization, competency frameworks, and workforce optimization strategies.
Partner with operational leaders to ensure appropriate staffing, resource allocation, and workforce sustainability.
Create and promote an attractive professional practice environment that supports employee engagement and career growth.
Shared Accountability for Ambulatory Performance
- In partnership with physician and operational leaders, the Ambulatory CNO shares accountability for:
Patient access and care coordination.
Patient experience and consumer engagement.
Workforce productivity and efficiency.
Clinical quality and safety outcomes.
Value-based care performance.
Care model transformation and innovation.
Financial stewardship and labor performance.
- The Ambulatory CNO will utilize data-driven decision making and…