Omatic Software | Remote (US), with one on-site week per quarter in Charleston, SC
Reports to: Chief Product and Technology Officer (CPTO)
About Omatic
Omatic Software is a data integration and data trust platform built for nonprofits. Our long-standing plugin products connect CRM platforms to the systems around them. Omatic Cloud, built on Microsoft Azure, is the next generation of that work. It gives organizations a governed, trusted view of their data across records, connectors, transformation pipelines, identity resolution and a semantic model.
The Role
We're hiring a Vice President of Engineering to lead the teams that build and run our products, including infrastructure, development, platform, site reliability (SRE) and delivery. This is a hands-on operator role. The CPTO sets direction; you make that direction real in production.
You will lead an engineering organization of 20+ people through a meaningful evolution:
Moving our established customer base to Omatic Cloud. You'll lead the engineering effort to bring existing connector use cases to our cloud services on a defined timeline.
Evolving how we organize. We're moving from traditional teams to outcome-oriented teams across Platform, Cloud Services, Delivery and SRE.
Building a stronger platform layer in Azure. You'll build on our existing cloud foundations to speed up service development and improve resilience.
What You'll Own
Team structure and operating model. Set up outcome-focused teams with clear charters, backlogs, metrics and leads.
Reliability and release discipline. Establish reliability as a practice: published SLOs and error budgets, a sustainable on-call rotation, incident review and a defined release process.
Roadmap delivery. Work with Product to deliver the roadmap predictably and to report engineering progress, capacity and spend in terms the business can act on.
Customer migration outcomes. Partner with Product and Customer teams to move customers to Omatic Cloud smoothly.
Talent and culture. Hire, develop and retain strong engineers, and build a culture where documentation and knowledge sharing count as delivery.
AI-enabled engineering. Evolve our software development lifecycle to take advantage of AI-assisted development.
How You'll Work
Cadence: You'll run the engineering leadership meeting and co-own priorities with Product. You'll chair release and incident reviews and present a monthly engineering report to the CPTO and CFO.
Cross-functional partnership: You'll work closely with the CPTO, Product and Finance, and contribute to board-level reporting.
Planning: You'll co-author the annual budget and headcount plan.
What You Bring
Required
Experience as the senior engineering leader of an organization of 15 to 50 people, reporting to a CTO, CPTO or CEO, ideally in a private equity-backed or similarly capital-disciplined software company
A practical, forward-looking approach to AI in the software development lifecycle
Experience leading a team through structural change, such as moving from component teams to product or outcome teams, and the judgment to say what you'd do differently next time
A track record of hiring engineers against a defined plan, including senior or staff-level talent, and of addressing performance issues while keeping the team strong
Experience owning production for a multi-tenant SaaS platform, including on-call, incident management, SLOs, postmortems and reliability reporting to executives or a board
Experience building or running integration products at scale, such as connector ecosystems, ETL pipelines, data synchronization or multi-consumer data platforms
Experience reporting engineering capacity, spend and delivery to a CFO, board or investor
Strongly preferred
Graph or semantic data experience, or probabilistic identity resolution and entity matching
Workflow orchestration platforms and multi-cloud (AWS and Azure) operations
Experience moving from manual QA to engineer-owned quality with test automation
What Makes…