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Varian Proton Therapy Field Service Engineers provide highly visible customer support with a customer site dedicated team and is responsible for the overall on-site operation, maintenance and performance of the Proton Therapy System. Location: Voorhees, NJ (this is an on-site position)
Varian Proton Therapy Systems utilize the following subsystems:
High Vacuum
Cryogenics and Superconducting Magnets
High Voltage applications, AC and DC
RF Power Delivery System
X-ray with Computed Tomography
Industrial Robots and Motion Control
Industrial PLC Controls
Radiation Dosimetry
Responsibilities for this position include:
Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines to perform activities under the safest working conditions.
Provide highly visible customer support including assisting our customer in the operation of the system.
Serve as a company liaison with the customer on technical and/or administrative matters.
Perform all operational quality checks including planned maintenance in a timely manner.
Providing accurate, detailed and concise field service reports
Complete required assignments, Service Technical Bulletins and Upgrades in a timely manner.
Complete mandatory training assignments and certifications on time to maintain FDA compliance.
Become proficient in the use of internal software applications for both the business and Proton System such as Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications.
Be responsible for and/or support other field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator.
Meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver’s license, SSN) Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare trainings (provided by Varian)
Position requires you to be available to work one of the following types of shifts, depending on assigned location 1st, 2nd or 3rd, 8 hrs./day
Compressed Work Schedule, 10 or 12 hrs./day or night, 3 or 4 days/nights per week
Rotating Weekends
Up to 30% Travel may be expected
Minimum Required Skills and Knowledge
Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry
Must be able to work at heights above 20 feet or in cramped spaces
Fluency in English, both written and spoken
Must have a customer focused attitude
Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies
All candidates are expected to demonstrate intermediate level of knowledge in the proper use of the following tooling: Mechanical: Torque Wrenches; Precision Gauges & Levels; Vernier Scales, Calipers and Micrometers; Drills, Saws, Taps and Dies; Lubrication and Adhesives
Electrical: Digital Multi-Meter, Oscilloscopes, Circuit/Component tooling; Soldering
Other Desired Skills and Knowledge
Fundamental knowledge of computer and network systems
Previous experience in either a High Tech industry or Military technical support roles
Who we are : We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are…