Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.
If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.
Our Newest Opportunity:
Summary:
The Broker Service Specialist supports the service team by assisting with group enrollment, member activity, renewal processes and additional administrative functions that are designed to improve and enhance workflows, timeliness, and broker responsiveness.
Essential Duties and Responsibilities (include but are not limited to):
Renewal Process - works with outside brokers to assist in the renewal process with communications, follow-up, and distribution of applications to carriers.
New group implementation - works with outside brokers to assist in the implementation process with communications, follow-up, and distribution of applications to carriers via carrier portals or hard copy submissions.
Approval Letters – tracks implementation & renewal process and sends Approval Letters to brokers.
Quoting Tools - uses carrier and vendor quoting tools to complete and/or coordinate quotes and proposals for all new and renewal business.
CRM - updates transaction information, follow-ups and services for all accounts and policies in CRM tasking system, including applications and appropriate client data.
Client or Broker Data - may be asked to work with benefit communications and/or technology teams to confirm client data
Perform other ad-hoc duties as assigned
Qualifications, Skills and Requirements:
Excellent verbal and written communication skills
Strong attention to detail
Positive, can-do attitude
Self-motivated, flexible and disciplined
Ability to work independently as well as in team environment
Ability to thrive in fast-paced production environment
Strong organizational skills
Education, Training and Experience:
2+ years’ applicable job experience, preferred
Proficient with Microsoft Office products, required
Prior experience in broker agency or benefit administration firm, preferred
Familiarity with insurance carrier websites, preferred
Proven track record in customer service; preferred
Bachelor’s Degree, preferred
Familiarity with database applications, a plus
The typical base pay range for this role nationwide is $23 to $25 per hour.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex,…