No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigital’s vision and growth strategy. It’s how we stand out in our industry, it’s how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you.
Our Newest Opportunity:
Summary:
The Business Analyst (BA) supports a broad range of D365-focused work for OneDigital’s Employee Benefits and Human Resources Consulting practices, partnering with teams across Operations, Sales, Marketing, Finance, Customer Service, and more. Responsibilities may vary based on business priorities, production needs, and larger product initiatives.
The BA serves as the primary owner of small to medium-sized enhancements and User Stories, from requirements through delivery, allowing Product Owners and Product Managers to stay focused on larger strategic initiatives. The BA also supports those larger initiatives as needed, gathering and documenting requirements, refining backlog items, coordinating demos and user acceptance testing (UAT), analyzing production issues, and partnering with technical teams on system behavior, integrations, dependencies, and impacts.
To be successful, this individual must demonstrate strong business analysis skills, technical aptitude, and a personable, relationship-driven approach, with the ability to move fluidly between business and technical conversations. The BA is also AI-enabled by design, using AI tools and Large Language Models (LLMs) such as Copilot and Claude in daily delivery, documentation, analysis, and communication.
Essential Duties and Responsibilities:
Role Scope & Balance
Serve as the primary owner of small to medium-sized backlog items, including standalone User Stories, operational enhancements, and production fixes, allowing Product Owners and the Product Manager to stay focused on larger strategic initiatives.
Support a flexible mix of D365 business analysis, application support, and product delivery work across multiple business areas.
Adapt to shifting business priorities, production needs, and the size or complexity of active initiatives.
Participate in Agile ceremonies such as standups, backlog refinement, sprint planning, and stakeholder reviews.
Enhancements & Modifications
Own the analysis and delivery of small to medium-sized D365 enhancements and User Stories, from requirements through release.
Elicit, analyze, and document business and functional requirements, translating business needs into clear User Stories and acceptance criteria.
Develop current-state and future-state process flows, business rules, and supporting documentation.
Validate requirements for completeness, clarity, testability, and alignment to business outcomes.
Perform impacFt analysis on requested changes, confirming that updates to fields, forms, processes, or configuration won't disrupt other business units, reporting, integrations, or downstream processes.
Write release notes that clearly describe delivered changes for business users.
Initiative & Feature Support
Support Product Owners and the Product Manager on larger Features and Epics as needed, typically by taking on User Stories within that work.
Contribute requirements analysis, process documentation, stakeholder engagement, and UAT coordination to larger initiatives, while ownership of Features and Epics remains with the Product Owner.
Demos & UAT
Coordinate demos with requestors before UAT to confirm the solution meets the business need.
Plan and coordinate user acceptance testing (UAT), including test scenarios, tester coordination,…