Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives.
If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you.
Our Newest Opportunity:
Summary
OneDigital is seeking a Senior Property & Casualty Account Manager to serve as a strategic partner to our clients and a trusted resource to our producers. In this role, you will manage complex commercial accounts, provide P&C insurance guidance, proactively identify coverage gaps, and help drive retention and growth within a collaborative, client-first environment. The ideal candidate brings deep coverage knowledge, takes genuine ownership of their book, follows through, and can be someone clients and producers can count on as we continue to grow.
Essential Duties and Responsibilities
Primary Duties and Responsibilities
Build and maintain strong relationships with clients, consistently delivering prompt, accurate, and professional service to retain and strengthen existing accounts.
Independently manage the full service and renewal cycle for assigned accounts, including processing new and renewal business, endorsement requests, and certificates of insurance; review policies and endorsements for accuracy and relevance.
Proactively identify coverage gaps and service opportunities, keeping both clients and the producer informed throughout the policy lifecycle.
Respond accurately and professionally to client questions regarding coverages, exposures, and insurance needs.
Respond accurately to underwriting questions from insurance carriers regarding client accounts.
Prepare and coordinate marketing submissions, work directly with underwriters, compare and analyze quotations, and support the negotiation of coverage terms and pricing in partnership with the producer.
Assist with claims coordination when applicable.
Stay current on industry developments, emerging coverages, and carrier appetite changes.
Handle tasks in accordance with the quality control standards and meet service deadlines.
Support the producer and help identify cross-selling opportunities within the existing client base
Other Responsibilities
Enroll in annual Continuing Education to stay current on changes within the insurance industry.
Perform other specific duties and projects as assigned by Team Manager.
Actively contribute ideas and insights during renewal and new business discussions.
Qualifications, Skills and Requirements
Proficient with Microsoft Office products including Outlook, Word, Excel, and Teams.
Strong respect for confidentiality and exceptional attention to detail.
Strong time management skills with a demonstrated ability to meet deadlines independently.
Excellent written and oral communication skills.
Ability to understand, analyze, and articulate insurance coverages, forms, and policies.
Comfortable working directly with clients, producers, and carrier underwriters.
Experience with commercial accounts in industries such as real estate (multi-family, office, industrial, retail), manufacturing, contractors, and/or transportation — preferred but not required across all sectors.
Proficient in working through property allocations and Statements of Value.
Familiarity with CRM tools to support account service and team workflow.
Open to AI integration in day-to-day workflow.
Education, Training and Experience
Associate's or Bachelor's degree preferred.
Minimum 5 years of commercial P&C account management experience within an agency or brokerage required; 7+ years preferred, including demonstrated experience…