Join Teleperformance – Where Excellence Meets Opportunity!
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.
Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
About TP
TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.
Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.
Our Work Culture
At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
● Autonomous - We encourage and trust your decision-making skills.
● Progressive work environment- If you have skills to prove we have all ladders for you to grow
● Flexible - We believe in results
● Innovative - All ideas matter
● Inclusive - Everyone is Included and everyone wins
About the job
Reporting to the Recruiting Manager and Lead, the Volume Hiring Recruiter is responsible for owning the full-cycle recruitment process for our CORE team. You will act as a strategic partner to hiring managers and leadership to identify, attract, and hire top-tier talent.
Your primary goal is to build a robust pipeline of high quality customer service to meet our current and future revenue goals. This role requires a proactive and strategic approach, leveraging advanced sourcing techniques and a deep understanding of the client industry and customer service landscape.
The ideal candidate is a highly professional, adaptable, and results-driven individual with exceptional communication skills. You must be able to thrive in a fast-paced, metrics-driven environment, managing multiple high-priority requisitions simultaneously.
Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)
● Full-Cycle Recruiting: Manage the end-to-end hiring process for all assigned roles, from sourcing and screening to offer negotiation and closing.
● Stakeholder Partnership: Build strong, consultative relationships with hiring managers and other departments to deeply understand their hiring needs, define ideal candidate profiles, and ensure alignment on recruiting strategy.
● Proactive Sourcing: Develop and execute innovative sourcing strategies to build a strong pipeline of passive and active talent, utilizing tools like LinkedIn Recruiter, industry networks, and referral programs.
● Interview & Coordination: Conduct, coordinate, and schedule video call or in-person interviews for candidates with hiring managers, operations leaders, and other stakeholders.
● Role Calibration: Assist in updating and revisiting position profiles based on calibration with Training, Operations, and the changing needs of the business.
● Systems & Data Management: Manage the applicant pipeline in Workday. Perform all necessary administrative duties and record-keeping to ensure all…