We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!
IT ERP Systems Analyst
Remote - United States | Approved States Only
About Ontic Creedmoor
Our 100,000 sq ft Creedmoor facility brings together a broad mix of electronic, avionic and electro-mechanical aerospace capabilities, alongside several businesses within the Ontic Group.
From flight-control actuators and cockpit instrumentation to fire-protection systems and data recorders, the teams at Creedmoor support a diverse portfolio of products that perform critical functions across civil and military aircraft.
It's a collaborative, fast-moving environment where engineering, manufacturing, quality and support teams work together to solve complex challenges. For people who like taking ownership, finding better ways to do things and seeing the impact of their work, there's plenty of opportunity to make a difference.
The opportunity
As an IT ERP Systems Analyst at Ontic, you'll play a key role in supporting and improving the enterprise applications that keep our manufacturing and business operations running. Working remotely, you'll collaborate with teams across Manufacturing, Supply Chain, Finance and Operations to ensure our systems are reliable, efficient and aligned with business needs.
You'll support our enterprise resource planning (ERP), warehouse management and related business systems, troubleshooting technical issues, improving application performance and helping users make the most of the technology they rely on every day. You'll also contribute to system enhancements, integrations and projects that strengthen how information and processes flow across the business.
This is an opportunity for someone who enjoys solving complex technical problems, collaborating with stakeholders and turning business requirements into practical system improvements. You'll have the opportunity to take ownership of application support activities while contributing to the continuous improvement of our enterprise technology environment.
Remote Work Eligibility
For remote consideration, candidates must currently reside in one of the following approved states: Alabama, Arizona, Colorado, Connecticut, Florida, Georgia, Massachusetts, Minnesota, Mississippi, New Jersey, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Texas, Utah, Virginia, or Wyoming. Candidates located outside of these states will not be considered for a remote work structure at this time.
What you'll be doing
Provide day-to-day support for ERP, warehouse management and related enterprise applications, troubleshooting incidents, resolving service requests and supporting business-critical operations.
Partner with end users across Manufacturing, Supply Chain, Finance and Operations to understand system challenges, provide technical guidance and improve the user experience.
Investigate application issues, perform root cause analysis and implement corrective actions that improve system reliability, performance and data integrity.
Support system configuration, security administration, reporting, upgrades, patches and ongoing application maintenance.
Participate in ERP and enterprise application projects, including implementations, enhancements and integrations, while gathering requirements and coordinating testing, deployment and post-implementation support.
Develop and maintain operational reports, dashboards, system documentation and support procedures to improve visibility, consistency and knowledge sharing.
Collaborate with IT colleagues, business stakeholders and external vendors to identify opportunities for automation, process improvement and greater system efficiency.
What you'll bring
Bachelor's degree in Information Technology, Computer Science, Business Administration or a related field, or equivalent practical experience.
3-5 years of experience supporting ERP systems within a manufacturing…