OnTrac is hiring a Seasonal Benefits Associate!
Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals.
Compensation: The expected starting base pay range for this position is $54,400 - $68,000, with full potential base salary range over a successful candidate’s tenure in the position of $54,400 - $81,600. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.
Employment Logistics:
The Benefits Specialist helps keep OnTrac’s benefit programs accurate, efficient, and running smoothly. This role supports benefits administration, data analysis, compliance, and employee support while helping employees navigate their benefits and enrollment requirements. This role will partner with Payroll, Accounts Payable, benefit vendors, and HR teams to improve data accuracy, support vendor integrations, resolve employee issues, and strengthen benefits operations.
Unpacking the Benefits:
Employees are eligible for a comprehensive benefits package which may include:
Medical, dental, and vision insurance
Life and short- and long-term disability coverage
401(k) retirement savings plan with company match
Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
Two (2) floating holidays per year
Paid sick leave*
Six (6) paid company holidays
Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
Additional wellness and employee assistance programs
Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.
The Must-Haves:
5+ years of benefits administration and/or benefits analyst experience
Advanced Microsoft Excel skills, including formulas, lookups, PivotTables, data analysis, audits, and reconciliations
Experience with Workday Benefits preferred
It is the responsibility of every position to understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy and to conduct their activities accordingly.
Your Mission in Motion:
A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.
Benefits audits & data accuracy: Audit benefit plans and enrollment data monthly, identify discrepancies, coordinate timely corrections, and identify opportunities to improve benefits data accuracy and administrative processes.
Electronic benefit files & issue resolution: Monitor weekly electronic benefit file feeds, troubleshoot errors, and escalate unresolved issues when needed.
Invoice reconciliation & payment processing: Prepare and reconcile monthly invoices for fully insured plans and submit approved invoices to Accounts Payable.
Enrollment events & Payroll corrections: Review and approve new-hire elections, qualifying life events, and work events; partner with Payroll to process retroactive benefit deductions and enrollment corrections.
Employee support & benefits education: Respond to employee questions through Zendesk and the Benefits email inbox; support New Hire Orientation and help employees understand their benefits and enrollment requirements.
Benefits compliance administration: Complete and process Qualified Medical Child Support Orders (QMCSOs) and assist with monthly and annual Affordable Care Act…